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Senior IT Help Desk Specialist with Cybersecurity Focus

Location:
Culpeper, VA
Salary:
100000
Posted:
April 14, 2026

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Resume:

SIMON EDUAMAH

Washington, DC • 571-***-**** • *****.***********@*****.*** • linkedin.com/in/ekow-william-4136342b Cybersecurity Analyst

With over 8 years of experience in cybersecurity, incident response, and threat hunting, I have honed my skills in SIEM tuning, security incident investigation, and process improvement. Spearheaded the development of incident response playbooks aligned with NIST 800-61, resulting in an 8% increase in team efficiency in 3 months. Enhanced detection capabilities by reducing false positives in SIEM rules by 30%. WORK EXPERIENCE

Publix Super Markets 05/2022 - Present

Senior Cybersecurity Analyst

• Lead critical severity security incident investigations, including containment and remediation across endpoints, servers, and cloud environments.

• Enhanced incident response capabilities by developing playbooks aligned with NIST 800-61, resulting in a 8% increase in team efficiency within 4 months.

• Optimized SIEM rules, achieving a 30% reduction in false positives within 4 months, enhancing overall threat detection accuracy.

• Conduct post-incident reviews and recommend control improvements.

• Mentor junior analysts during complex investigations as well as collaborating with Cyber Defense, Compliance, and Engineering teams.

ECS Federal 02/2020 - 05/2022

SOC Analyst II

• Monitored and analyzed security alerts across on-prem and cloud environments.

• Executed threat hunting initiatives using SIEM and threat intelligence tools, leading to a 5% reduction in undetected threats within 3 months.

• Investigated phishing campaigns using O365 tools. Pitch Tech Consulting 06/2018 - 02/2020

SOC Analyst

• Provided 24/7 monitoring and triage of security events.

• Investigated endpoint and malware alerts using EDR tools.

• Led the response to phishing and credential compromise incidents, improving incident resolution time by 15% through streamlined processes within 2 months. Micron Technology 03/2009 - 06/2018

Process Lead

• Directed process improvement initiatives that increased production efficiency and reduced defect rates.

• Mentored junior engineers and staff, improving team productivity. Process Engineer

• Monitored production processes, identified inefficiencies, and implemented improvements.

• Provided technical support to technicians, reducing downtime and improving yield. Xit Group Limited 03/2005 - 03/2009

Operations Manager

• Supervised LAN/WAN/VPN installation and client system maintenance.

• Directed distribution operations and optimized resource allocation to meet company goals. EDUCATION

MBA, Project Management

University of Northern Virginia

Masters in Computer Science (Information Systems)

University of Northern Virginia

B.S., Physics

Kwame Nkrumah University of Science & Technology

CERTIFICATIONS

CISSP – Certified Information Systems Security Professional

(ISC)

AWS Certified Security Specialty

AWS

AWS Certified Solutions Architect – Associate

AWS

AWS Cloud Practitioner

AWS

Microsoft Certified: Azure Solutions Architect Expert Microsoft

CompTIA Security+

CompTIA

Splunk Fundamentals I & II

Splunk

SKILLS

alert tuning, AWS (CloudTrail,CloudWatch,VPC,S3), Azure AD, basic PowerShell, Cisco Firepower, Confluence, containment &remediation, DNS, EDR (Carbon Black,FireEye), HTTP/S, IDS/IPS, Incident triage, IOC/TTP analysis, Jira, KQL (Azure Sentinel), malware analysis, Microsoft 365 Security, MITRE ATT&CK, NIST 800-53, NIST 800-61, Palo Alto, PCI-DSS, phishing analysis, ServiceNow, SIEM (Splunk ES,QRadar,Azure Sentinel), SMTP, TCP/IP, Threat Hunting, VirusTotal, Wireshark



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