Administrative and Accounting Support Specialist

NICOLLE M. TOWNES

Riverdale, MD. *****

(C) 301-***-**** - **************@*****.***

SUMMARY

A highly motivated self-starter with a strong commitment to excellence and keen attention to detail, adept at managing multiple tasks in accounting, data entry, administration, and customer service. Possesses sharp research and problem-solving skills. Seeking an opportunity with a progressive organization to contribute my knowledge and expertise while supporting the company’s growth.

QUALIFICATIONS

Microsoft Office Suite

Data Warehouse Database

ITSC Database

Electronic Filing Database

PeopleSoft Database

SAP Database

Navision/Troy Database

File Hold Database

SharePoint Database

Sentry Database

NameREG Database

Doc Vu Database

TRAK Database

Accounting receivable, payable, and billing

Research and problem-solving skills

PSI Capture–software

Contract Closeouts Database

Building Link

Key links

Bravo

Shift Log

PROFESSIONAL EXPERIENCES

Royal Rental Car, Lahamn, Md. 03/2024-04/2024

Office Assistant

Called customers regarding outstanding accounts receivable.

Performed various Administrative duties.

Picked up parts for rental cars before renting them out to customers.

Checked with the mechanic for completion on the rental car before renting to the customer.

MaryKay Dallas, TX 02/2019-Present

Independent Beauty Consultant

Host events for new clients who want to become a Mary Kay consultant.

Develop prospect lists

Distribute product samples or literature that details products or services

Order or purchase supplies

Set up and display samples and merchandise at parties or stands

Service a client base of over 100

Casino Live assigned to Robert Half, Hanover, Md. 01/22-04/22

Revenue Auditor

Pulled receipts from Food & Beverage including a Jack Pot bag.

Sorted and separated receipts from individual employees' work locations.

Sorted and separated JackPot receipts from customers to be Audit

Audited Hotel Packets ensuring all documentation was complete.

Responsible for auditing daily sales reports, and verifying completion and accuracy of reported revenue.

Verified all customer hotel billing statements for full payment in the HMS system HMS system.

Park Potomac Place assigned to Classic Concierge, Alexandria, VA 11/19-01/20

Front desk Concierge

Maintained accurate records in-shift log of scanned incoming/outgoing packages and deliveries

Reviewed all caregivers and Guests signed in and verified of proper ID & key assigned.

Pulled client files for customers that have purchased.

Northrop Grumman Assigned to Abacus Services, Chantilly, VA 10/18-08/19

Data Entry Clerk(Contract Labor ProfessionalAdministrator)

Entered 3 boxes a day of 100 or more procurement documents into the Contract Closeout Database.

Set up folders and replaced boxes with the new Iron Mountain boxes with the RFID labels.

Exported from the database to a spreadsheet form for correction to be sent for editing.

Ordered delivery pickup of 200 boxes to Iron Mountain for archived storage.

Sent Northrop Grumman retention policy and links for retrieval of archived documents.

Ordered supplies from Iron Mountain when requested.

Origins Arlington, VA 07/17-10/18

Freelance

Greeted customers when they walk into the store.

Assisted them with any new products they were inquiring about or in need of.

Stocked the shelves with products that needed to be replenished.

Made sure the store was cleaned before the end of my shift.

Accountemps assigned to various companies, Greenbelt, MD 04/16-06/17

Data Entry Clerk

Pulled client files for customers that have purchased.

Looked for information on the spreadsheet and analyzed what happened with the file–Validating

what is in the file.

Sorted files depend on what information is in the file.

Worked off basic Excel, just data entry.

Matched on the list on the spreadsheet and looked for supporting documents.

Set aside files that were not completed for further action.

ARC/AIM assigned to Adecco Staffing, Columbia, MD 06/15-04/16

Scanning Specialist

Consistently exposed to confidential information and public and private documents for scanning.

Scanned 500 public and private small and large documents.

Indexed and loaded into digital files on a high-speed scanner.

Quality Assurance Quantity Control to check for accuracy and completeness of scanned documents.

US Parole Commission (contractor) OptimosInc Reston, VA. 10/10-07/13

Data Entry Analyst

Scanned classified Offender's documents and SRAA Initial Release, and Correspondence Management

Uploaded into various applications for Case Service and Case Analysis.

Researched offender information in various databases.

Responded to staff file requests, for return files and files being sent to the appropriate locations.

Assisted in closing files sent to the National Archives.

Assisted with Record Center mailing and routing mail delivered to specific personnel.

Filed and scanned Victim Witness documents and notified victims of the Pending Offender’s release.

DC Tax and Revenue Services assigned to Midtown Group, Washington, DC. 03/10-5/10

Data Entry Clerk

Ensured checks were balanced before being deposited.

Reviewed taxpayer returns for accuracy in different database programs. letters sent to taxpayers.

Mailed letters to taxpayers requesting missed information.

Corrected any discrepancies before approving returns.

Opened and batched mail for scanning processing, and maintained records of open and batched mail.

EDUCATION

ITT Technical Institute,(closed) Springfield, VA-Network Systems Administration - 06/2014

Strayer University, Washington, DC-Network Systems Administration 07/1995 - 06/1996

Ballou Senior High, Washington, DC – Diploma – 09/1979- 06/1983

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