Amanda Scalia, Administrative Assistant
Hammond, 70403, 985-***-****, *************@*****.***
SUMMARY Detail-oriented Administrative Assistant with a strong background in data entry and office administration. Possessing an Associate's degree from Northshore Career College and skilled in Microsoft Office Suite, poised to enhance operational efficiency. Demonstrated ability to manage multiple tasks effectively with a keen eye for accuracy, ready to contribute to a fast-paced remote environment at FocusGroupPanel.
WORK EXPERIENCE
07/2013 – 01/2026 Operations Manager, Downtown Cleaner's Hammond, La. Managed the onboarding process for new employees.
Maintained daily business operations to ensure efficiency. Provided comprehensive training to employees.
Prepared monthly reports to track performance and trends. Cultivated strong relationships with vendors and customers. 08/2005 – 07/2013 Front Office Coordinator, Dr. David Oube Hammond, La. Managed daily operational chats to support business functions. Handled multiple phone lines, providing comprehensive customer service. Processed and submitted insurance claims accurately and efficiently. Assisted patients with billing inquiries and resolved discrepancies. Generated monthly reports to track key performance indicators. Managed collections processes to ensure timely payments. Oversaw inventory management, maintaining optimal stock levels. Procured and ordered supplies, ensuring availability for operations. EDUCATION
08/1998 – 05/2000 Northshore Career College
Associates degree, Administrative Assistant
Hammond
SKILLS Data Entry Administrative
Typing Internet
Self-Motivation Following Directions
Independent Android
Customer Service Human Resources