Executive Administrative & Governance Support Specialist
Resume:
SHANNON WISNIEWSKI
Management & Department Administrative Support Specialist
**** ***** ****** *** ****, Rancho Cucamonga, California 91730
️ ***************@*******.***
PROFESSIONAL SUMMARY
Executive administrative professional with proven experience providing direct support to senior leadership, including department directors, deans, city executives, and executive management teams within municipal, county, and highereducation environments. Highly skilled in executive scheduling, confidential records management, public and interagency communications, and executivelevel reporting using PeopleSoft, Datatel (Colleague), iWorq, Microsoft Access, and Microsoft Office. Trusted partner to leadership, recognized for discretion, accuracy, and the ability to manage complex, highvolume operations in compliancedriven settings.
CORE COMPETENCIES
Executive & Senior Leadership Support
Confidential & Protected Records Management
Executive Scheduling & Calendar Coordination
Public Hearings & Government Compliance
Executive Reporting & Data Analysis
Interdepartmental & Public Communications
HighVolume Workflow & Deadline Management
Policy, Procedure & Regulatory Adherence
TECHNICAL SKILLS
Business & Government Systems
PeopleSoft Datatel (Colleague) iWorq eCampus Microsoft Access
Microsoft Office Suite
Excel (Advanced, Pivot Tables, Reporting) Word Outlook PowerPoint
Microsoft Office Suite 2024 & prior versions
Technology & Equipment
PC & Mac Laptops Imaging & Scanning Systems Microfilm Bizhub
Apple & Android Tablets Multiline Cisco Network Telephone Systems
Productivity Metrics
Typing Speed: 115 WPM
Keystrokes Per Minute: 11,500
PROFESSIONAL EXPERIENCE
Voter Registration Clerk, San Bernardino County Registrar of Voters 08/2025 – 09/2025
Provided direct executive administrative support to the Director of Voter Registration Services, including call triage, appointment scheduling, and executivelevel issue routing.
Utilized protected voter databases to research records and generate productivity and performance reports for executive management.
Maintained Microsoft Access databases identifying potential voter file duplication and identitytheft indicators.
Created advanced Excel Pivot Tables to support staffing projections and operational planning.
Coordinated network login creation with IT staff for departmental access control.
Assisted the public with voter information materials related to ballot measures and proposals.
Reviewed ballots for accuracy and resolved discrepancies affecting voter intent.
Executive Assistant I, City of Highland – Code Enforcement Division 2018 – 2024
Provided direct administrative and executive support to the Community Development Director.
Coordinated, scheduled, and supported public hearings, including agenda preparation, audio preservation, and legally mandated public notifications.
Communicated with City Council Members, the Mayor, Planning Commission, and the public regarding hearings within strict municipal code timelines.
Generated executivelevel reports using authorized management systems for government oversight officials, public agencies, tribal executives, neighboring cities, and the public.
Served as a hiring committee member, participating in candidate evaluation and selection for specialized departmental roles.
Managed highvolume communications across email, phone, fax, and mail for executive leadership.
Drafted, recorded, and archived official lien, citation, and compliance documents with the San Bernardino County Recorder’s Office.
Coordinated with Building, Fire, and Permit officials to relay executiveissued directives and compliance determinations.
Maintained confidential administrative citation records, payment plans, and fee documentation in compliance with City ordinances.
Administrative Assistant III (Contract)University of California – Riverside 2017 – 2018
Provided direct executive support to the Dean of Biomedical Sciences.
Managed research grant balances and departmental purchasing as an authorized ebuy transactor.
Maintained faculty leave records and confidential personnel documentation.
Coordinated facilities reservations and managed student staff assignments.
Assisted with NIH grant application processes, including biographical sketches and formatting.
Supported instructors with grant documentation and proposal preparation.
Managed Vivarium usage records for animal research compliance.
Retrieved and organized protected student data for academic committee reviews.
Office Assistant III, Riverside County Waste Resource Management District 2010 – 2016
Researched and restored archived county landuse and business permitting records using imaging systems.
Managed a multiline Cisco network telephone system supporting departmental operations.
Processed and safeguarded highvalue payments from regional waste haulers.
Coordinated with Human Resources to schedule and support departmental interviews.
Maintained Public Works emergency alert records related to roadway hazards.
EDUCATION
Bachelor of Science in Business
Government Management Specialization
University of Phoenix 2023 – Present (In Progress)
High School Diploma
San Gorgonio High School San Bernardino, CA
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