Licensed Property & Casualty Insurance Agent with 8+ Years Customer
Resume:
Profile
License insurance agent
with over * years of
customer service
satisfaction experience.
Specializing in property
and casualty insurance
in all states across the
U.S. and enjoying
providing white glove
customer experience.
470-***-**** *********@*****.*** Griffin, GA
Work Experience
Amanda Tuggle
Customer Relations Expert
Skills
Customer Service
Call Center
Customer Care
Excel (3 years)
Microsoft Word (10+ years)
Classroom management
Salesforce
35 wpm
Software Troubleshooting
Help Desk
Technical Support
Licensed property and casualty
insurance
agent in all 50 states
Experience working from home
Insurance Agent
Progressive Insurance- Remote
April 2023-Present
To provide customers with the best quote to fit their insurance needs and assure them with the best
understanding of their policy.
Customer Specialist
Columbia Sportswear/ Insight Global - Sandy Springs, GA- October 2022 to January 2023
To provide customers with the ultimate customer
service experience by assisting customers who place online orders, finding packages, and have questions. Customer Service Technician
247 Security Inc. - Alpharetta, GA
June 2022 to October 2022
Working with recording systems that go on school
buses and ensuring the whole system works. This was not limited to the camera and hard drives that go
along with them. Assisting customers with the
downloading program that helps them view footage.
Member Services Representative
Kaiser Permanente - Duluth, GA
June 2018 to May 2022
Assisted members with needs, complaints, and
concerns while entering information into a database. Always kept a positive tone while making sure I kept the company’s policies and practices while speaking with customers. Customer Service Representative/
Support Coach
Alorica - Kennesaw, GA
November 2016 to July 2018
Customer service representative for Verizon wireless. Handled 50-100 calls per day. Promoted to support
coach where I assisted with training.
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