Customer Service Leader with Warehouse Experience
Resume:
Megan Bradley
Shepherdstown, WV *****
****************@***********.***
Work Experience
Customer Service Representative
The Bowen Group-Shepherdstown, WV
Present
Provide customer service to Veteran's, Family members, Providers, and callers, for The Department Of Veterans Affairs. I transfer Veterans to correct department and provide general information, as well as technical support for Va.gov. I navigate and create cases in salesforce for Veterans. I document and file concerns, compliments or complaints for Veterans.
Childcare Provider
Self-Shepherdstown, WV
June 2022 to September 2023
Responsibility’s include watching 2-4 children daily. Making meals and providing activities from drop off to pick up.
Warehouse Supervisor
Macys-Martinsburg, WV
February 2016 to May 2022
Warehouse supervisor. I’m charge of team attendance and duties. Previously picker, team lead before supervisor. Know the in and outs of all departments. Server
Mountaineer Deli-Martinsburg, WV
May 2013 to April 2014
Food prep
Cashier
Server
Clean
Open/Close Restaurant
Customer Service Representative
AB&C Group-Ranson, WV
July 2007 to May 2013
Taking inbound calls for all natural supplements for a variety of Doctors. Explaining charges and prices of supplements and answering all billing concerns. Customer Service Representative
Verizon-Martinsburg, WV
August 2003 to March 2010
Responsible for taking inbound calls for online billing. Providing accurate details of customers bill. Education
Some college in Business
Blue Ridge Community and Technical College - Martinsburg, WV Skills
• Warehouse Supervisor Experience
• Warehouse Management
• Shipping & Receiving
• Load & Unload
• Serving Experience
• Order Picking
• Warehouse Experience
• Inventory Control
• Logistics
• Childcare
• Customer service
• Windows
• Salesforce
• Technical support
• Typing
• Leadership
• Upselling
• Sales
• Supervising experience
• Serving
• Cash register
• Load & unload
• Restaurant experience
• Cash handling
• English
• Communication skills
• Customer support
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Quality assurance
• Warehouse management
• Computer skills
• Office experience
• Data entry
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