Multilingual Front Desk and Customer Specialist
Resume:
Ofentse Mollo
Personal information
************@*****.***
Tshepo, Tembisa, 1632
Female
South African
Mother tongue(s)
Northern Sotho
Southern Sotho
Afrikaans
English
Setswana
Professional experience
Front Desk Coordinator
Sorbet Karaglen
1 Apr 24 - 22 Dec 25
Appointment Booking
Managing incoming outgoing calls
Banking Management
Customer Service
Answering FAQs
Zenoti Programme
Key Holder
Excel
Word
Assist in refreshment serving
Stock Taking
Schedule Drafting
Book Keeping
Receiving Stock
Transferring Stock
Stock Merchandising
Sending & receiving emails
Booking citizen training
Sales Assistant
Sandton Pringle of Scotland
1 Jul 23 - 31 Mar 24
Customer Service
Sales
Stock Taking
Cleaning
Answering FAQs
Banking Management
Ordering Stock
Receiving Stock
Cash Sales Operation
Stock Merchandising
Front Desk Coordinator and Part time Salon Assistant Sorbet Irene Village Mall
1 Mar 23 - 30 Jun 23
Customer calls queries
Appointment Booking
Banking Management
Customer Service
Zenoti Programme
Key Holder
Excel
Barista making/serving refreshments
Stock Taking
Book Keeping
Receiving Stock
Transferring Stock
Stock Merchandising
Salon Assistant
Sorbet Loftus Park
1 Jul 22 - 31 Mar 23
Cleaning
Stock Taking
Customer service
Excel
21 Jan 26 Resume created by CVpop - www.cvpop.com Page 1/3 Serving refreshments
Laundry
Book keeping
Zenoti programme
Appointment booking
Key Holder
Stock Merchandising
Junior Nature Conservator
Pretoria National Zoological Gardens
1 Nov 18 - 31 Dec 19
Animal Care
Cleaning
Project work
Customer Service
Kitchen work
Lab work
Welcoming committee
Animal Care Taker
Woolies Animal Shelter
1 Jun 17 - 31 Jul 17
Voluntary Animal Care
Cleaning
Feeding
Education
Education and training
BA in English Studies and Linguistics
University of South Africa
1 Jul 24 - Present
English (Major)
African Languages & Acquisition
Linguistics and Literature
Critical Reasoning
Psychology
Mandarin
Matric
Tersia King Learning Academy
1 Jan 21 - 31 Dec 21
Bachelors Certificate
Junior Nature Conservation.
National Zoological Gardens Pretoria
1 Nov 18 - 31 Dec 18
Further information
Extracurricular Activities
Currently learning Swahili amongst others.
More
Active listener
Well articulated
Communicative
Exceptional customer service skills
Well adjusted
Good organisational skills
Creative & innovative
Drivers License
Drivers license code 8
References
Mildred Thabethe
Pringle of Scotland Sandton
Manager
21 Jan 26 Resume created by CVpop - www.cvpop.com Page 2/3 Ngcebo Sibo Mabaso
Lelive Africa
Area Manager
Lynette Mathimela
Sorbet Karaglen
Front Desk Coordinator
Selina Maake
Pretoria National Zoological Gardens
Tutor/Manager
21 Jan 26 Resume created by CVpop - www.cvpop.com Page 3/3
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