CDL Class A Driver with Customer Service Expertise

Migains Theodore

Allentown PA

Phone: 424-***-**** E-Mail: **********@*****.***

Objective: A hard working individual looking for a challenging position where I can showcase and contribute my skills, knowledge, and expertise to a growing organization to increase guests' loyalty and revenue. Summary of Qualification

• CDL Class A driver

• Team oriented.

• Verbal and written communication

• Customer Service

• Problem Solving

• Excellent interpersonal Communication

• Excellent attention to details

• Highly skilled in providing information on company’s products and services to customers. Education

North Hampton Community College.

Information Technology (IT) Certified.

High School Graduated.

Professional Experience

Jbhunt Transport

CDL Class A Driver

September 2024 – Present

• Delivery and Pick up merchandise, assisting workers loading/unloading goods.

• Reporting mechanical issues and updating delivery records. Five Star Express, Chicago IL

CDL Class A Driver December 2022 – October 2023

• Delivering merchandise, assisting workers loading/unloading goods.

• Maintain the Truck Clean and in good shape.

• Reporting mechanical issues and updating delivery records. Werner Enterprises, Easton PA

CDL Class A Driver October 2021- November 2022

• Delivering merchandise, assisting workers loading/unloading goods.

• Maintain the Truck Clean and in good shape.

• Reporting mechanical issues and updating delivery records. FedEx ground, Northampton, PA March 2020 – July 2021 Package Handler

• Provided fast unloading / loading trailers.

• Maintain a safe and clean work environment.

Walgreens DrugStore, Bethlehem, PA March 2020 – August 2020 Customer services

• Provided customers with information on all items.

• Maximized sales and profits.

• Built customer relations and loyalty.

Walgreens DrugStore, Marquette, MI September 2019 – March 2020 Customer Services

• Keeping up with the store standards

• Provided customers with information on all products in the store.

• Maximized sales and profits.

• Built customer relations and loyalty.

GlobalSD Training & Consulting Services, Marquette, MI May 2019 – July 2020 Part Time Social Media Manager

• Administer the company’s social media platforms such as Facebook, Twitter, and LinkedIn

• Market company services to target audience.

• Identify threats and opportunities in user-generated content surrounding the company.

• Report notable threats to appropriate management. Bahia Principe Hotels & Resorts, Punta Cana, Dominican Republic November 2015 - March 2018 Customer Services & Sales Representative

• Time Share Seller

• Served VIP guests and coordinated their needs and requests to respective departments.

• Communicated with departments about guests’ allergies and food preferences.

• Assisted with guest's check-in and room assignments. Turisimo Punta Cana January 2013 - July 2014

Customer Services Representative / Tour Guide

• Transferred clients from the airport to hotels and provided transfer for client's departure.

• Provided information regarding flight schedules and changes.

• Served as an interpreter for French, Spanish, and English clients.

• Served as liaison to Air Transat, Air Canada, Delta Airlines and Calgary Airlines customers. Punta Cana International Airport May 2012 – December 2013 Duty Free Americas, Sales Representative

• Provided customers with information on all cigar brands.

• Maximized sales and profits.

• Built customer relations and loyalty.

Skills

• Information Technology (IT)

• Computer proficient with Microsoft words and excel.

• Native French and Creole, proficient spoken Spanish and English

Contact this candidate