Bilingual Administrative Front Desk Specialist

Maria Alejandra Montezuma

San Antonio, Texas +1-346-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Bilingual administrative professional with experience in front-desk operations, customer service, and office support. Strong communication skills, attention to detail, and ability to manage calls, scheduling, and administrative tasks in fast-paced office environments. Team-oriented and highly organized. WORK EXPERIENCE

Receptionist / Front Desk – Birdy Properties, San Antonio, TX August 11, 2025 – February 5, 2026

1 Answered and routed incoming office calls professionally. 2 Assisted clients and visitors at the front desk. 3 Managed administrative tasks, scheduling, and office coordination. 4 Provided bilingual customer service (English & Spanish). 5 Supported daily office operations and maintained organized records. Quality Control / Administrative Assistant / Customer Service – Herch Group January 2020 – 2025

1 Performed quality control inspections and documentation. 2 Assisted with administrative support and data organization. 3 Provided customer service and handled client communication. 4 Maintained accurate records and supported office workflow. SKILLS

Front Desk Operations, Customer Service, Phone Handling & Call Routing, Administrative Support, Bilingual Communication (English / Spanish), Microsoft Excel – Basic, Organization & Time Management

LANGUAGES

Spanish – Native

English – Professional Working Level

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