Disability & Leave Training Specialist Resume

ELYSE BOWKER

**** ******* ****, **********, ** **212 · c: 814-***-****

*******@*****.***

My ultimate career goals include working with employees within the leave and disability realms through corporate trainings and continuing education. My degree in education and dual teaching certifications, as well as classroom experience, have prepared me to implement curriculum, create meaningful lessons, interpret data from assessments, and alter instruction presentation to fit the various learning styles. I am professional and positive, with attention to detail and excellent time management skills. EXPERIENCE

JANUARY 2022 TO PRESENT

SUPERVISOR CONTACT: CARL HELBLING, *************@***********.*** LINKED WAIVER OF PREMIUM SPECIALIST

-Experience handling high volume of pending waiver of premium for life insurance referrals/claims

-Maintain ERISA compliance on necessary claims

-Communicate with customers and employers regarding claim status and product questions

-Stretch Assignments include: assisting with new claim referral report, piloting new Fineos WAV platform and assisting in training sessions, creating job aides for training sessions, participation in Fineos tracking meetings to address system issues, Waiver of Premium liaison to report colleague suggestions and questions to director to address, selected as chairside demonstrator for IBM office visit

OCTOBER 2018 TO JANUARY 2022

SUPERVISOR CONTACT: THOMAS PERCEVAL, ***************@***********.*** LONG TERM DISABILITY CLAIM MANAGER, LEVEL 3, NEW YORK LIFE GBS

-Experience handling a high volume of pending and ongoing LTD claims

-Communication with customers, employers, account managers, etc.

-Knowledge of interpreting and implementing ERISA policies

-Stretch Assignments include: Mentoring new hires, working with the On the Job Training classes, reviewing new hire letters and claims, handling account audits, handling daily team compliance NOVEMBER 2015 TO OCTOBER 2018

SUPERVISOR CONTACT: CARLA ANTONIADES, ***********@*********.*** CERTIFIED TEACHER’S AIDE, CORNELL ELEMENTARY SCHOOL

-Working in general education classrooms and special education classrooms with special needs students

-Substitute teach grades K-6

-Acted as a long term substitute grades 5th and 6th, creating and implementing lessons

-Daily communication with parents via email, phone, and face-to-face contact

-Implement Individualized Education Plans (IEPs)

2

EDUCATION

AUGUST 2008 TO DECEMBER 2012

BACHELORS IN SCIENCE, ELEMENTARY AND EARLY CHILDHOOD EDUCAITON SLIPPERY ROCK UNIVERSITY OF PENNSYLVANIA

-Honor’s Roll student

-Dual Pennsylvania teacher’s certification, K-6 and birth-3

-Participated in National Science Teachers Association (NSTA) club, presented at annual conferences

2008 GRADUATE

HIGH SCHOOL DIPLOMA, STATE COLLEGE AREA HIGH SCHOOL SKILLS

Knowledge with ERISA policies, compliance, and

procedures

Experience with LTD claims and policies as well

as Life claims and policies

Knowledge in SRO and Adminsuite applications

Experience training new hires in claim

management processes and procedures

Experience in reviewing and providing

feedback to new hires on compliance driven

letters, decision letters, and claims

Experience with claims managements

software applications

Exceptional time management skills and

attention to detail

Contact this candidate