Multitalented Operations and Office Specialist

*** ******** ***** ******, ********•630-***-****•**************@*****.***

Nicole Mackey-Jass

Objective

Highly motivated and goal orientated team player. In depth knowledge and experiences in clinical and office environments. Seeking an opportunity to bring leadership, supervision and a great personality to your team.

Experience

2/2013-8/2014

Carter’s

Oswego, Illinois

Part Time Supervisor

• Oversee customer satisfaction and provide excellent customer service to patrons.

• Maintained staff schedule as well as completed daily productivity reports and bi-weekly payroll.

• Opened and closed the store as well as a key holder. Completed problem solving of cash drawers and related cash register issues. Counted and balanced tills on a daily basis.

6/2005-9/2007

Provena Mercy Center Hospital

Aurora, Illinois

Unit Secretary

• Supervise medial floors and implement changes for work flow. Assisted Doctors with maintaining patient medical orders, patient care instructions, discharge instructions and medication orders. Provided great customer service to all patients and visitors.

• Answered phones and greeted guests and staff. Maintained office supplies for the medical floor, maintained office equipment and ordered all patients meals.

• Assisted when needed on other medical units in the hospital.

4/1999 – 3/2002

South Suburban Hospital

Hazel Crest, Illinois

Finance Secretary

• Completed daily data entry of monies received throughout the hospital. Responsible for posting all payments to the cashier’s office.

• Answered and directed all incoming calls to the finance/fiscal department. Scheduled and organized all monthly budget meetings and completed budget reports.

• Attended monthly safety meetings as well as preparations for JCAHO accreditation.

8/2013 – 6/2014

Murphy Junior High School

Plainfield, Illinois

Food Service Prep

• Certified in food service through state of Illinois.

• Measure, clean and cup fresh fruit and veggies for daily consumption. Prepared fresh salads and deli sandwiches in an industrial kitchen. Maintained proper documentation of daily work.

• Served hot lunches to middle school children and staff.

Education

8/1987 – 6/1991

West Aurora High School

Aurora, Illinois

General Diploma

8/2000 – 12/2002 Kankakee Community College Kankakee, Illinois

Certificate in Marketing

8/2015 – Current College Of Dupage Glen Ellyn, Illinois

Online Business Student

References

Upon Request

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