Strategic IT Leader - Cybersecurity & PMO Excellence

Sandra (Sandy) M. Lind 915-***-**** ********@*****.*** linkedin.com/in/sandralind/

Digital /Business Transformation Program/Project Portfolio Management Process Improvements Consulting Easily Adapts to Change Capably defines and advances priorities in demanding environments STRATEGIC IT LEADER executing risk & compliance projects across multiple sectors, embracing fast-paced, pressure-ridden environments to cement cybersecurity operations management, process improvements, procedure development, and comprehensive solution development. Previously granted Top Secret Clearance/SCI with CI Polygraph.

Easily transferable project management skills adaptable for multiple industries.

Recognized relationship-builder connecting with stakeholders at every level, garnering requisite support for inventive solutions yielding notable productivity, efficiency, and cost reduction results. SELECT STRENGTHS & DISTINCTIONS

Cybersecurity Operations Management Business Process Improvements Business Intelligence Requirements Management Customer Relationship Management Cross-Functional Team Leadership Instructional Systems Design Best Practices Training & Development Performance Metrics Presentations PROFESSIONAL HISTORY

PRINCIPLE PROGRAM MANAGER/PRODUCT OWNER, Oracle, Houston TX 2022- Present

Serves as the Principal Program Manager for Cloud Engineering Audit and Compliance Programs. Provides audit coordination and program management as a member of the Cloud Native Shared Services (CNSS) on the Regulatory and Compliance team.

Manages and supports internal and external audits for all CNSS on the Oracle Cloud Infrastructures (OCI) to obtain/maintain annual certifications for PCI, SOC1, SOC 2, HIPAA, and ISO 270001.

Responsible for managing and peer reviews for all tasks and activities required to document, track and report the on-time delivery of monthly, quarterly, and bi-annual deliverables. SECURITY PROGRAM DIRECTOR Oracle, Houston, TX 2019-2022

Served as the GBU Cloud Security Solution Assurance Process (CSSAP) Operations Manager for the GBU Cloud Architecture team, assuring the delivery of secured cloud solutions and remediation of security issues within the Industry Cloud.

Managed the CSSAP Program for all of Oracles Global Business Units (GBUs) to ensure exposure of their respective business, security and operational challenges. Additionally, applies continuous business. process improvement practices and techniques to expedite and optimize the review process for the various GBUs.

Served as the Product Owner for the Deviation Manager Tool - a Jira Service Desk based solution - that better manages deviations within the GBU Cloud Operations and provides actionable reporting and metrics.

Facilitated and orchestrated collaboration between the Oracle Cloud Partners and GBUs to align security initiatives including improved solutions and capabilities.

Developed internal and external communications and documentation for security partners in the GBUs and Oracle organizations.

DIRECTOR OF OPERATIONS/ PORTFOLIO MANAGER AIG, Houston, TX 2015-2019 Helped establish a 24/7 cyber security center employing 30+ personnel specializing in security monitoring, incident response, threat intelligence, forensic investigations, and core program support. Executed a $1M+ budget through comprehensive operational leadership as part of ownership of the launch of the company’s global Cyber-Risk Defense Center

(gCDC), functioning as a senior/director-level portfolio manager role. Accountable for demand management as well as staff recruitment/oversight, guiding program analysists in the complete development of metrics and reporting.

Anticipated, analyzed, and spearheaded solution development for threats and vulnerabilities, collaborating with applicable technical staff to determine scope and severity of emerging issues on AIG operations.

“[Sandy’s] organizational and process

improvement expertise helped me

improve many processes, run my

organization smoother, and manage

during a transformation period with

effectiveness” – Performance Review

SANDRA M. LIND Page 3 915-***-**** *******@*****.*** linkedin.com/in/sandralind/

Sharpened security monitoring through process development and deployment companywide.

Oversaw technology procurement, licenses, and third-party vendor engagements to protect stakeholders.

Ignited business transformation through leadership of Scrum Masters as part of portfolio management.

Transitioned from CYBERSECURITY PROJECT MANAGER (2016) to a business operations focus, directing a multi-year, multimillion-dollar budget.

SENIOR CONSULTANT / BUSINESS ANALYST, INTELLIWARE SYSTEMS, Washington, DC 2011-2014 Directed enterprise-level software development and business processes creation for the National Security Branch of the FBI for a company specializing in business, operations, and technology management services. Transformed requirements from 15+ FBI field offices into customized BI applications and data warehouses. Led client engagement process, including user acceptance testing, delivery, and post-implementation support as well as training and communications. Created policies, change management, testing, training, and communication plans.

Engineered multimillion-dollar client cost savings by merging two enterprise data warehouses, including a $21MM one, as a Certified Scrum Product Owner/Scrum Master. Improved efficiency and system engineering initiatives.

Subject matter expert (SME) dually respected as a trusted advisor, supporting multimillion-dollar IT investments through functional systems documentation assistance and development of executive briefings/talking points. SENIOR CONSULTANT, CSC FEDERAL CONSULTING PRACTICE, Mississippi/Washington, DC 2006-2011 Executed client projects, capitalizing on expertise in training, business intelligence (BI), and process improvements. SELECT CLIENT ENGAGEMENTS:

SENIOR CONSULTANT, National Geospatial-Intelligence Agency (NGA) (2011)

Selected to oversee training and integration for a company specializing in imagery and map-based intelligence and geospatial information for US military forces. Crafted test and training scenarios/plans and scheduling.

Co-wrote a Remedy Training Plan for 17K+ NGA users, outlining subjects encompassing ITIL V3, Incident/Problem Management, Change Management, Configuration Management, Release Management, Service Level Management, and Analytics Reporting.

SENIOR CONSULTANT/ BUSINESS DESIGNER, Defense Threat Reduction Agency (2010-2011)

Conceived and originated high-level structures and business process models for initiatives such as a highly visible CRM program for the Strategic Command Center for Combatting Weapons of Mass Destruction (WMD). Advised stakeholders on implementation strategies spanning training, testing, and user feedback.

Introduced a Human Capital Oracle dashboard project as DTRA team leader, directing meetings with executives and other stakeholders/owners for optimal solution delivery.

Pinpointed cost savings opportunities through CRM evaluations, uncovering potential efficiency improvements for finance, IT, and human resources functions through focus groups and interviews.

Cut outstanding unassigned assets for Property Accountability by $12.1MM, plummeting resource usage for personnel reorganizations by 50% and hiring cycle for vacancies by 30%. Additional Career Experience:

DEPARTMENT OF JUSTICE, Washington, DC

Business Analyst, Litigation Case Management System Information System Instructional Systems Designer / Learning Architect Training Specialist NASA SHARE SERVICE CENTER, Bay St. Louis, MS

**Gap in 2014-2015- Consulting for Avanade/ Protiviti- Contract to Hire EDUCATION/CERTIFICATIONS

Master of Science (M.S.), Management & Leadership

Catholic University of America

Bachelor of Science (B.S.), Education (Endorsement: Language Arts) New Mexico State University

For her vision, foresight and abilities, she

is to be commended in the highest

regard.” Assistant Section Chief, FBI

SANDRA M. LIND Page 3 915-***-**** *******@*****.*** linkedin.com/in/sandralind/ Certified Scrum Product Owner

Certified Lean Six Sigma Green Belt/ITILv3

Certified Microsoft Dynamics CRM 2013 Applications Certified Microsoft Dynamics CRM 2013 Customization & Configuration Professional Training: Information Systems Security Professional (CISSP) and Project Management Professional (PMP) PROFESSIONAL AFFILIATIONS

Executive Women’s Forum (EWF)

Scrum Alliance

Project Management Institute (PMI)

National Defense Industrial Association (NDIA)

Greater Houston Partnership

Awarded Leader Within Scholarship 2022

Accepted as a Speaker to EWF 2022 Conference

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