Sales & Customer Service Professional Ready for Growth

Trey Chapman

Professional Summary

Motivated and results-driven sales and customer service professional with experience in high-pressure environments, relationship building, and quota-driven roles. Known for a strong work ethic, adaptability, and a positive, team-oriented attitude. Demonstrates empathy, professionalism, and effective communication when working with diverse clients and colleagues. Seeking a long-term career opportunity with a growth-focused organization where skills can continue to develop and contribute to team success.

Core Skills

●Customer Service & Relationship Building

●Sales (Door-to-Door & Tele-Sales)

●Verbal Communication

●Team Collaboration

●Time Management & Multitasking

●Lead Generation

●Goal & Quota Achievement

●Professional Conduct

●Willingness to Learn & Adapt

●Crisis Management & De-escalation

Professional Experience

Comcast Xfinity — Sales Representative

Most Recent Role

01/2025 - 12/2025

●Conducted daily planning, self-management, and activity reporting to leadership.

●Built and maintained customer relationships through door-to-door outreach and lead generation.

●Coordinated with team members during sales blitzes and regional initiatives.

●Established and maintained professional partnerships with realtors and community contacts.

●Studied and applied new sales techniques, promotions, and product updates.

●Traveled extensively (up to ~500-mile round trips) to support assigned territories.

TruGreen — Territory Sales Representative

01/2024 - 12/2024

●Performed high-volume door-to-door and tele-sales within assigned territories.

●Met daily activity targets and weekly sales and revenue quotas.

●Maintained customer relationships to encourage retention and referrals.

●Utilized company iPad software to complete sales transactions and manage accounts.

●Demonstrated resilience and professionalism in a commission-driven environment.

Hovah Hall Children’s Home — Direct Care Staff

02/2022 - 01/2024

●Provided daily care, supervision, and emotional support for children with behavioral challenges.

●Assisted with cooking, cleaning, laundry, and maintaining a structured environment.

●Managed crisis situations using de-escalation techniques and safety protocols.

●Led and facilitated weekly group sessions focused on structure and development.

●Completed training in supervision and crisis response.

Hollister — Sales Associate

04/2021 - 02/2022

●Delivered customer-focused service in a fast-paced retail environment.

●Handled cashier responsibilities and sales transactions.

●Maintained store organization, inventory, and visual standards.

Wendy’s — Crew Member

08/2018 - 06/2019

●Supported daily restaurant operations including food preparation, cashiering, and cleaning.

●Provided friendly and efficient customer service.

●Worked effectively as part of a team in a high-volume environment.

Education

High School Diploma

Cabell Midland High School — Class of 2019

Marshall University

Completed two years of coursework; not currently enrolled

Additional Information

●Comfortable working in high-stress and performance-driven environments

●Strong interpersonal skills and professional attitude

●Open to training, growth, and long-term career development

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