Operations Leader with Retail & Logistics Expertise

SR

SANDRA ROMO

*************@*****.*** 480-***-**** Mesa, AZ 85201

Professional operations manager with strong expertise in retail management and logistics. Proven track record in optimizing store performance, enhancing customer experience, and leading teams to meet and exceed goals. Known for effective problem-solving, strategic planning, and adaptability to changing business needs. Skilled in inventory control, staff training, and process improvement.

• Inventory management

• Cash handling

• Employee training

• Customer relationship management

• Effective communication

• Attention to detail

• Staff scheduling

• Store opening and closing procedures

• Recruitment and hiring

• Training and mentoring

The Wash Clinic Mesa, USA

Laundromat Store Manager

01/2022 - Current

Manage washing and folding of laundry for both residential and commercial accounts..

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Assist customers in addressing questions and fulfilling needs at laundry mat.

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Supervised daily operations and staff schedules to ensure efficient workflow.

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• Inventory and stock vending machines.

• Recruited, trained and supervised new employees. Conducted daily store operations, including opening and closing procedures and cash handling.

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Circle K Mesa, USA

Assistant Manager

03/2019 - 01/2021

• Promoted friendly, prompt service to all customers. Advanced sales initiatives through strategic promotion and effective next season planning execution.

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Collaborated with management on developing strategic plans for achieving business goals.

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Remained calm and professional in stressful circumstances and effectively diffused tense situations.

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• Recruited and trained new employees to meet job requirements. Mesa Public Schools Mesa, USA

Special Education Instructional Assistant

01/2016 - 03/2019

Maintained clean and organized classroom space to help students feel welcome and promote learning.

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Taught students about positive social behaviors and skills for building relationships with others.

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Observed students during activities and assignments to document their strengths and weaknesses.

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Developed positive relationship with each child through observation and learning experience and enhanced student development and growth.

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Professional Summary

Skills

Experience

Prepared and submitted lesson outlines for review in specific subject areas as assigned by teachers.

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Collaborated with special education staff to enhance classroom learning environments.

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Crowne Plaza Gilbert, USA

Housekeeper

01/2017 - 07/2018

Maintained cleanliness and organization throughout guest rooms and public areas.

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Assisted in laundry operations, ensuring timely processing of linens and towels.

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Coordinated with team members to ensure efficient room turnover for arriving guests.

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Monitored inventory levels of cleaning supplies and requested replenishments as needed.

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Provided exceptional customer service by responding to guest requests promptly.

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MOUNTAIN VIEW HIGH SCHOOL Mesa, AZ

DIPLOMA

05/1993

• CPR Certification, Present

• First Aid Certification, Present

• SpedIA Certificates, 02/20

Education

Certifications and Licenses

Contact this candidate