Election Operations Leader with 28+ Years Experience
Resume:
Kelly A. Hoffman
*** **** **** *****, ********* NJ 08302
************@*****.***
Professional Summary
Dedicated elections professional with over 28 years in election administration, registration, and poll operations. Proven leader with a strong record of process improvements, legal compliance, and public engagement. Excel at team supervision, voter services, and maintaining election integrity in accordance with state and federal statutes.
Professional Experience
Supervisor of Elections (or Elections Manager/Administrator)
County of Cumberland, Bridgeton, NJ August 1998 – Present
Oversee all aspects of voter registration, absentee/mail ballots, candidate qualifying, and campaign finance reporting, processing an average of 13,000 ballots per election
Supervise and mentor a team of [number] full-time staff and up to twenty
Implement new procedures (e.g., precinct mapping, ballot tracking) that decreased registration errors by 40% and improved ontime reporting.
Coordinate with vendors on election equipment deployment and IT troubleshooting, ensuring compliance with security protocols.
Serve as liaison to candidates, public officials, media, and voters solving conflicts and ensuring transparent communications.
Passport Acceptance Agent
Cumberland County Clerk’s Office, Bridgeton, NJ
August 1998 – Present
Process an average of 50 passport applications weekly, ensuring accuracy and completeness of documents and applicant eligibility.
Review identification documents (birth certificates, driver's licenses, naturalization certificates) for validity and compliance with Department of State regulations.
Administer oaths and witness applicant signatures, following strict procedural protocols.
Enter applicant data into federal and local systems with high accuracy.
Collect fees and issue receipts in compliance with federal and office policy.
Provide courteous assistance to applicants regarding documentation requirements and processing timelines.
Bank Teller
United Jersey Bank – Bridgeton, NJ
March 1992-July 1998
Process an average of 100+ customer transactions daily including deposits, withdrawals, transfers, and loan payments.
Balance cash drawers daily with 100% accuracy.
Identify customer needs and refer to relevant banking products and services, contributing to a 15% increase in branch sales.
Assist in opening and closing procedures and ensure all vault and ATM reconciliations are completed.
Resolve customer inquiries and issues efficiently, ensuring satisfaction and retention.
Traveled throughout New Jersey helping with bank mergers
Cashier
Dollar General, Bridgeton, NJ
May 2020-December 2020
Operated cash register, processed cash, credit, and mobile payments with 99% accuracy.
Assisted 75+ customers daily with purchases, returns, and product inquiries.
Maintained clean, organized checkout areas and followed store procedures.
Handled inventory stocking and recovery during slower shifts.
Education
Associate Degree in Accounting
Rowan University, Vineland, NJ • 2003
Certifications & Training
Certified Election Official (NJ) – 2012
Training: Public Speaking, Election Law Seminars, Supervisor Training
Certified Passport Acceptance Agent (U.S. Department of State Authorization),1998
Notary Public – NJ, 2001
Professional Affiliations
Member, New Jersey Association of Election Officials
Member, Constitutional Officers Association of New Jersey
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