Customer Service & Cash Handling Specialist

Elham Afshin

* **** **** **, *** Ramon, CA ***** 925-***-****

Customer Service & Cash Handling Specialist

Professional Summary

Results-driven customer service and office operations professional with over 15 years of experience in cash handling, financial transactions, and customer support. Proven ability to accurately process high-volume transactions, maintain financial records, and deliver excellent client service. Strong attention to detail, integrity, and problem-solving skills. Core Skills

• Cash Handling & Payment Processing

• Financial Transactions & Account Reconciliation

• Customer Service & Client Relations

• Attention to Detail & Accuracy

• Problem Solving & Conflict Resolution

• Data Entry & Record Management

• Bilingual Communication (English & Persian/Farsi) Professional Experience

Rhino Motors — Office Manager / Controller (2016–2022)

• Managed daily office operations and customer interactions

• Handled large volumes of cash transactions, deposits, and payments with high accuracy

• Maintained financial records and supported accounting documentation

• Resolved customer concerns and ensured high satisfaction Premier Motors — Office Manager / Controller (2011–2016)

• Managed billing, payments, and account reconciliation

• Handled cash transactions and maintained accurate records

• Provided customer support and resolved account inquiries Signature Auto Wholesale — Office Clerk (2007–2011)

• Processed payments and maintained transaction records

• Assisted customers and performed administrative duties International Travel Agency — Customer Service (1997–2006)

• Assisted clients with reservations and handled payments

• Delivered professional customer service and support Education

High School Diploma – Graphic Design

Contact this candidate