Reliable and proactive professional with over two years of experience providing virtual assistance,
bookkeeping, and data management services. Adept at maintaining financial accuracy, analyzing business data, and supporting daily operations. Focused on helping clients stay organized, informed, and ahead of their goals.
ABOUT ME
EDUCATION
Bachelor of Science in Business Administration Major in Marketing Strand: Accountancy Business and Management (ABM)
Paliparan III Senior High School
2019-2023
2018-2019
SKILLS
Bookkeeping & Accounting:
Accounts payable and receivable
Budgeting and cash handling
Financial reporting and analysis
Bank reconciliations
Responsible in End of day reports,
Proficiency in accounting software (QuickBooks Online, Xero) 097******** *********@*****.***
JESSELLE ANN R. RAZON
Bookkeeper/Data Analyst/ Data Entry
Eulogio " Amang " Rodriguez Institute of Science and Technology Virtual Assistant
Email correspondence
Travel arrangements / inbound and outbound ticketing Client communication and relationship management
Organizational Skills
Time management and prioritization
Problem-solving and decision-making
Attention to detail and accuracy
Multitasking and adaptability in fast-paced environments Data Analysis
Collected and organized data from various sources
Cleaned and reviewed data for accuracy and completeness Analyzed data to identify trends and patterns
Prepared simple reports and summaries for clients
Maintained updated and organized databases
WORK EXPERIENCE
Technical Proficiency
Microsoft Office Suite (Excel, Word, PowerPoint)
CRM software (Salesforce, HubSpot)
Accounting software ( Quickbooks Oline, Xero )
Billing ( Daisybill )
Vantage Financial Corporation Employment
November 21,2023 to January 31, 2026
Branch Operations / Daily Management
Open branch and ensure all operational systems are ready Close branch and secure premises at the end of the day Perform start-of-day system
Verify cash balances for mini and main vaults
Track and manage branch supplies
Organize branch documents and records
Maintain a clean and professional branch environment Update operational logs for branch activities
Respond to emergency situations promptly
Conduct periodic audits of branch operations
Report operational issues to management
Cash Management & Bookkeeping
Cash handling
Invoicing and billing processing
Reconcile mini vault cash at start and end of day
Reconcile main vault cash balances
Record all cash transactions accurately
Prepare end-of-day cash reports
Balance teller cash drawers
Track remittance collections
Verify bills payment transactions
Maintain ledger books for audit purposes
Generate RFP (request for payment) reports
Prepare financial summaries for management
Manage account receivables
Record account payables and expenses
Monitor cash flow for branch operations
Handle foreign currency transactions
Ensure accuracy of all financial entries
Maintain confidentiality of financial data
Transaction Processing
Process remittances and wire transfers
Handle bills payment for clients
Process utility payments and government fees
Record credit card payments
Update customer account balances
Verify transaction details before processing
Handle over-the-counter cash transactions
Issue receipts and confirmations
Process electronic fund transfers (EFT)
Resolve transaction errors
Track pending transactions
Report unusual transactions to management
Prepare transaction summaries
Transaction Processing
Coordinate with finance for large transactions
Handle payment reversals and corrections
Ensure compliance with anti-fraud policies
Maintain transaction logs for audit
Client Support / Customer Service
Assist clients with account inquiries
Resolve complaints and concerns professionally
Provide guidance on remittance procedures
Support clients with account opening
Handle VIP or priority clients
Collect client feedback for service improvement
Manage client follow-ups
Maintain customer satisfaction reports
Offer solutions to recurring issues
Support clients in loan application processes
Provide travel booking and ticketing assistance
Ensure timely service delivery
Educate clients about transaction safety
Airline Ticketing / Travel Arrangements
Book domestic and international flights
Issue and confirm airline tickets
Track flight schedules and updates
Adjust travel plans according to client needs
Provide travel cost estimates
Maintain records of bookings and receipts
Liaise with travel agencies and airlines
Ensure timely delivery of travel documents
Reporting / Administrative Tasks
Generate RFP and transaction summaries
Create financial and operational dashboards
Organize and maintain digital and physical files
Assist management with ad-hoc reports
INTERSHIP
Assisting clients/students.
Encoding thesis abstract.
Receiving and recording books.
Issuing acknowledgement letter.
Arranging books.
Inserting book card.
Finding SEARS subjects of the books.
Finding Cutters number of the books.
Name: Baby Jane Cuenca
Occupation: Front Line Associate
Contact No.: 090********
REFERENCES
Name: Hannah Grace Ferranco Occupation:
Virtual Assistance/Accountant Contact No.:
Name: Nenita Labajata Occupation:
Equipment Specialist Contact No.:
This is to certify that all of the information stated herewith are true and correct to the best of my knowledge. JESSELLE ANN R. RAZON