Energetic Cocktail Server and Customer Specialist

ZIAIRE TALLEY MCLAIN

313-***-**** Healthcare Studies / pre dental (Care & Support-Focused Program) *************@*****.***

SUMMARY

Patient, dependable, and caring team member with experience working with children in classroom and structured group environments,

as well as in customer service and fast-paced public settings. Skilled in child supervision, communication, and maintaining safe, clean,

and organized environments. Experienced with cash register and POS systems, following routines and procedures, and maintaining

sanitation and safety standards. CPR certified with a calm, responsible approach in high-pressure situations. Known for reliability,

professionalism, and adaptability while working effectively with children, families, teachers, and team members.

WORK EXPERIENCE

Concession Stand Ticket Booth Attendant

Suburban Collection Showplace — Novi, MI

+ Operated ticketing systems and processed guest transactions with precision, ensuring accuracy and efficiency in a fast-paced, high-volume environment.

+ Delivered friendly and professional customer service, promptly answering questions, providing guidance, and assisting guests to create a positive

experience.

+ Supported concession stand operations, helping manage crowd flow, addressing customer needs, and ensuring smooth day-to-day operations.

+ Adhered to strict cash-handling and safety procedures, maintaining an organized, secure, and compliant work environment at all times.

Customer Service & Takeout Specialist

Buddy’s Pizza — Detroit, MI

+ Process carryout orders accurately in a high-volume environment, ensuring each order is prepared according to customer specifications while

maintaining speed and efficiency during busy periods.

+ Deliver exceptional customer service, actively listening to customer needs, resolving concerns promptly, and creating a positive and welcoming

experience for all patrons.

+ Maintain strict food safety, sanitation, and cleanliness standards, consistently following proper procedures to ensure a safe and hygienic environment

for both customers and team members.

+ Handle multiple responsibilities simultaneously, staying organized, dependable, and focused while managing tasks such as order preparation,

inventory checks, and customer interactions without compromising quality or accuracy.

Student Learning Aide

Beacon elementary —-Harper Woods, MI

+ Assisted students with classroom assignments, reading support, and daily routines, providing individualized guidance to help each student

succeed academically and develop essential skills.

+ Helped maintain a safe, structured, and positive learning environment, ensuring students followed classroom rules and fostering an atmosphere

conducive to learning and personal growth.

+ Communicated effectively with teachers, students, and parents.

support each child’s educational and social development.

+ Demonstrated leadership, patience, and responsible supervision, actively managing classroom activities, resolving conflicts calmly, and serving

as a reliable role model for students.

EDUCATION

Oakland University / Oakland Community College

Healthcare Studies Allied Health Track) August 2025-present

Auburn Hills & Rochester, MI] 2025 ~ Present

sharing updates on student progress, addressing concerns, and collaborating to

+ Developing strong skills in patient care, safety, communication, and professionalism, gaining hands-on experience that ensures the ability to provide high-quality support in clinical and

healthcare environments.

+ Completing foundational health-science coursework, building a solid understanding of anatomy, physiology, and other essential subjects that prepare for advanced studies in healthcare.

+ Preparing for transfer to an advanced healthcare program within 2 years, strategically planning academic progress and gaining relevant experience to ensure a smooth transition into specialized

programs such as dental hygiene, nursing, or other health-related fields.

ADDITIONAL INFORMATION SKILLS

Technical Skills Soft Skills

+ CPR Certified + Strong communication (verbal & written)

+ Patient support & basic care assistance + Dependable, punctual, and consistent

+ Infection control & workplace hygiene standards + Customer-service focused

+ Food safety & sanitation + Problem-solving & quick decision-making

+ POS systems & cash handling + Team collaboration & leadership potential

+ Order prep, portioning & packaging + High attention to detail

+ Inventory stocking, rotation & restocking + Professional, friendly, and respectful

+ Basic computer skills (Microsoft Office, email systems) + Adaptable & fast learning

Contact this candidate