Customer-Focused Service Professional with Leadership Experience
Resume:
Kristina Hormberg
Birmingham, AL 35244
********.************@*****.***
Skills
Excellent customer service is going the extra mile to make a customer happy and satisfied with the company’s product or service.
Experience
July 2011- November 2013
Miller Electric Alabaster, AL - Secretary
● Answered phones, Customer service one on one interactions.
● Computer, Typing and Communication Skills.
● Solved problems and critical thinking.
May 2013- November 2015
Kona Ice Alabaster, AL - Customer Service
● Communication and Customer Relations and Sales Knowledge.
● Related Skills Customer Service Skills Sale Transactions.
● Invoicing
● Bookkeeping
November 2017- November 2019
Next Level Detailing And Restoration Birmingham, AL - Manager
● Maintain the standard and quality service of the organization.
● Inspecting the vehicles maintaining the proper service needed.
● Excellent work ethnic and demonstrate leadership of the business. Doordash - Driver Customer Service
● Instructions
● Customer Service
● Receiving and collecting money
● Face to face interactions
● Invoicing
May 2022- present
2
Education
May 2010
Jefferson State Community College Birmingham, AL - GED
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