Multi-skilled Designer and Inventory Specialist

Amanda Fickes

Harrisburg, PA ***** +1-717-***-**** **********@*****.***

Professional Summary

A skilled, hard-working, organized designer with 30 plus years of experience in fine arts, graphic design and customer service. I love people and Art. I believe in staying connected with the beauty of defining yourself with passion. Work Experience

Freelance and Fine artist

Harrisburg, PA

Present

• Promoted and sold works to regular clients

• Inspired new artists to create and sell their artwork

• Commissioned to create wall murals

• Skillful in Adobe Photoshop, Illustrator, InDesign

• Developed menu designs and logos

• Dreamweaver, Flash, Microsoft Office (Powerpoint, Word, Excel)

• Tattoo layouts

• Apparel Design

• Great attention to detail

• Creator of basic and complex multimedia designs for personal and commercial use

• Firm believer in making a lasting impression

Grubhub Delivery Driver

Grubhub Harrisburg, PA

July 2021 to Present

• Delivered packages and goods to customers in a timely and efficient manner

• Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction

• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions Instacart Shopper

Instacart Harrisburg, PA

May 2021 to Present

• My shopper profile is always at Gold star status (4.9 out of 5 stars)

• Adhered to all traffic laws and regulations while driving company vehicles

• Communicated with customers and maintained a friendly and helpful service

• Organized and bagged goods properly while keeping satisfactory temperature Front House Manager/Decorator/Graphic Designer

Mellow Minded Cafe Linglestown, PA

April 2015 to February 2021

• Capable of work in multiple areas of restaurants

• Develop ideas and concepts to better the business and the environment

• Able to provide services to large groups

• Handle and document inventory

• Assemble graphics and illustrations

• Skillful with training employees for various positions

• Responsible for take-out services, deliveries

• Collect all house revenue at the end of shifts

• Able to defuse issues with troubled customers

• 30 years experience in restaurant and customer service

• Created various logos, brochures and T-shirt motifs and business cards for staff and patrons

• Commissioned paintings and drawings using traditional media such as acrylic paint, watercolor, spray paint, charcoal, pastel, colored pencil, etc.

Bartender/Server/Food Runner

Romano's Macaroni Grill Harrisburg, PA

April 2007 to January 2012

• Crafted and served a wide variety of cocktails, beers, and wines to patrons

• Created signature cocktails

• Managed inventory levels by monitoring stock levels

• Tended the bar while serving guests at tables and preparing all beverages for the wait staff Education

Graphic Design (Associate's degree)

Art Institute of York York, PA

September 2012 to September 2014

• Graduated with a 4.1 GPA

• Nominated for creative award

Skills

Hotel and accommodations guest inquiries Web design Adobe InDesign Guest reservation booking Microsoft Excel Food service Adobe Photoshop Typography Hotel and accommodations guest check-out Team management Illustration Restaurant experience Graphic design Hotel experience Supervising experience Training & development Restaurant management Adobe Illustrator Leadership Microsoft Office Hotel and accommodations guest check-in Hotel and accommodations guest complaints handling Adobe Creative Suite Customer service Anatomy knowledge Logo Design Adobe After Effects

Languages

English

Links

http://behance.net/Fickesdesigns

Certifications and Licenses

Driver's License

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