Operations and Compliance Specialist with Data Entry Expertise

Courtney Currie

*** ***** ****** **.

Saint Matthews, SC

***************@*******.***

To find a position in a company that provides growth and longevity, while allowing me to be an asset to the company using such skills as working well under pressure and being a quick learner. I have experience in Microsoft Office, data entry, and using multiple search engines. Work Experience

Case Manager (January 2022 – June 2023)

Calhoun County Disabilities and Special Needs Board 78 Doodle Hill Rd, St. Matthews, SC 29135

Assure that individuals who are eligible for DDSN services have access to a full array of necessary services that will enable them to live in community settings Provided individuals with intellectual disabilities, related disabilities, autism, head injuries, spinal cord injuries and similar disabilities with advocacy, support, and monitorship of services Did assessments, treatment planning, linking, advocacy, and monitoring Payment Representative (March 2021 – Present)

Epitec/Change Healthcare

8085 Rivers Ave, North Charleston, SC 29046

Identified payer source and verifies insurance eligibility Applied payments to patients accounts

Responsible for resolving and/or appealing denials and rejections Responsible for identifying billing/system/collections issues or trends and reporting them to management.

Agent (March 2020 – March 2021)

Teleperformance

2340 Broad River Rd., Columbia SC 29210qualfon

Assisted callers with taking accident narrative.

Customer Service Representative (March 2019 to March 2020) Qualfon

179 Regional Pkwy, Orangeburg, SC 29118

Assisted callers with product information and took orders. Administrative Assistant (August 2018 to May 2019) Calhoun County Public Schools

Entered student attendance information, created intervention plans and monitored students as they tested.

Customs Operations Specialist (January 19, 2015 – November 2016) DHL

3245 Platt Springs Rd. West Columbia, SC 29170

Full scope processing of entries into the USA from pre alert through delivery and billing. Ensured import compliance in accordance with CBP regulations, ULI policy and procedure and IOR SOP.

Prepared required documentation, classification and submission to CBP. Interacted with origin offices and local operations to ensure timely and accurate entry submisson. Determined HTN according to ULI policy ad procedure and IOR SOP. Quick and accurate customer service via phone, e-mail and fax. Monitoring and follow-up with internal and external sources to ensure timely release and delivery

Document Control Coordinator (March 2011-January 2015) Husqvarna

1170 Old Elloree Rd. Orangeburg, SC 29118

Entered all PPAP information into PPAP database

Created work instructions, standard operating procedures, visual aids, and quality alerts in the Quality Systems Program

Performed Nonconforming Audits throughout the plant Performed Internal Compliance Audits throughout the plant Performed Layered Process Audits throughout the plant Scheduled and make reservations for meetings and send out invitations Entered data into multiple databases

Found and labeled critical dimensions on drawings

Maintained correct revisions of documents in Document Control database Mental Retardation Specialist (June 2008 – April 2011) Orangeburg County Disabilities and Special Needs Board Orangeburg, SC 29115

Assisted consumers with bathing and dressing

Distributed medications

Provided transport

Provided training as outlined in individual behavioral support plans Education

Bachelors in Family and Consumer Sciences South Carolina State University - Orangeburg, SC August 2002 to December 2008

Skills

Administrative Assistant, Outlook, Excel, Filing, MS Office, Scheduling, Customer Service, Customer Care, Call Center Certifications/Licenses Driver's License

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