Operations Leader with Revenue Growth Focus
Resume:
Tashianna Gayle
Operations and client experience professional with 5+ years managing
high-volume environments, logistics, and revenue-generating services. Proven ability to coordinate multiple moving parts, streamline workflows, and deliver consistent results under pressure.
1410 Adams St, 261,
Nashville, TN
*******@******.***
EXPERIENCE
Hair Haven Beauty Corp, Long Branch, NJ — Salon Manager and Operations Lead
JUNE 2022 - PRESENT (flexible)
-Led daily business operations, including scheduling, client flow, and service delivery in a high demand environment.
-Managed financial operations including accounts
payable/receivable, inventory purchasing, and revenue tracking
-Built and maintained a loyal client base through relationship management and high touch customer service.
-Increased revenue through strategic service offerings, upselling, and client retention systems.
-Negotiated with vendors and managed supply chain logistics for products
-Developed marketing strategies and social media campaigns to drive new client acquisition.
-Implemented operational systems to improve efficiency, organization, and profitability.
-Managed multiple concurrent client projects from consultation to execution, ensuring timelines, expectations, and deliverables were consistently met in fast paced and own paced environments. Hair Haven Color and Extension Bar, Asbury Park, NJ — Salon Manager and Stylist
NOV 2019 - JUNE 2022
-Oversaw daily operations, staff coordination, and client scheduling
-Improved operational efficiency and client satisfaction through structured systems
-Managed inventory, vendor relationships, and supply ordering
-Handled financial responsibilities including bill payments and expense tracking.
-Trained staff and supported team development initiatives. SKILLS
Operations Management
Vendor Coordination
Scheduling
Problem Solving
Conflict Resolution
Sales and Revenue Growth
Administrative Support
Team Leadership and Training
Customer Experience
Microsoft Office
Cross Functional Coordination
POS and Booking Systems
ADDITIONAL
Currently pursuing Real Estate
Licensing (Tennessee)
Open to corporate, property
management, and
operations-based roles.
LANGUAGES
ENGLISH
PVH Corp, Bridgewater, NJ —Account Analyst/Customer Service OCT 2016 - May 2018
-Managed client accounts and processed their product orders
-Collaborated with internal teams to ensure timely fulfillment and client satisfaction
-Resolved client issues and improved communication processes
-Balanced remote and in-office responsibilities with strong time management.
Strategic Experiential Group (Moet Hennessy)
Event Brand Specialist
JUNE 2015 - April 2020
-Executed high-level brand activations and client-facing events
-Built relationships with clients, to be always requested, and increased brand engagement
-Represented luxury brands in high-pressure, high visibility environments.
Ocean House, Seabright, NJ —Bartender
AUG 2022 - SEPT 2023
-Delivered high-volume customer service in fast-paced environment
-Managed POS transactions, cash handling, and inventory
-Trained staff and maintained operational standards. Calta Tax, Hazlet, NJ —Accounting Assistant
FEB 2012 - APRIL 2014
-Delivered high-volume customer service in fast-paced environment
-Managed POS transactions, cash handling, and inventory
-Trained staff and maintained operational standards EDUCATION
Kean University, Union, NJ — Bachelor’s Degree(BA) SEPT 2006 - MAY 2012
Criminal Justice
Paul Mitchell School of Jersey Shore, Brick, NJ — Pro License April 2015 - May 2017
Cosmetology License
Real Estate U, Online — Pro License
(need to take exam)
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