HR Operations & Office Coordinator - 6+ yrs Experience

PRAGATI BHATNAGAR

**************@*****.**** 469-***-**** I LinkedIn: linkedin.com/in/Pragatibh

SUMMARY

6+ years of experience in different HR and administrative functions. Endowed with strong interpersonal skills, decision making ability, multitasking, people management skills and ability to lead for a desired goal.

SKILLS

EMR system Cradle and Kinser Software

MS Office (Word, Excel, PowerPoint)

Excellent oral and written communication skills

HRIS Systems

Workday

CERTIFICATIONS

Workday Basic Series --- Coursera

Foundations of Digital Marketing & E-Commerce --- Google

All Saints Home Healthcare, Little Elm, TX Office Coordinator I May 2023 - Present

Administrative Duties:

Responsible for implementing the scheduling of patients and ensuring all appropriate paperwork related to patient care was completed and obtained from the hospital

Performing appointment scheduling and registration process using Cradle EMR and Kinnser software

Obtained patient insurance information and obtained benefit verification for the process of the office visit

Filing and maintaining all faxing duties, mail distribution duties, and maintaining a referral tracking program

Responsible for collecting and analyzing patient feedback through surveys and other tools

Assisting with other duties and projects as requested

HR Operations:

Oversee onboarding and offboarding processes, including HR system setup, documentation, and checklists for nurses and therapists

Maintain accurate and organized employee personnel files and manage updates in HR systems

Manages the people and culture calendar, including holidays, events, and team milestones

Update and maintain payroll-related changes, time-off policies, and employee data

Caprus IT, Frisco, TX HR Coordinator I June 2021 - April 2023

Managed onboarding of new employees by gathering and validating required legal documentations associated with onboarding

Worked on multiple platforms to input and record information ensuring data integrity is maintained

Worked cross-departmentally, keeping appropriate stakeholders informed of progress throughout the onboarding process

Track and report on missing documentation, contacting employees to obtain necessary information

Provide continued communication and care for the employees through the life cycle of their onboarding process

Distributed reporting data on a regular schedule with attention to detail and the ability to audit the information. Assisting recruitment team if needed

Kumon of Dallas Bent tree, Dallas Office Coordinator July 2017 - April 2019

Served as the first point of contact for parents during typical visits.

Provide telephonic customer service and explain programs and pricing potential customers.

Maintain Excel spreadsheets and all contact information.

Produce daily report/log of activities and task lists.

Serve as communication link between teachers and parents.

Must fill in for other support positions dependent on office need. Duties include but are not limited to:

customer support, grading, classwork prep and classroom support.

Saksoft Ltd. Noida, India HR Coordinator I Dec 2006 – Nov 2007

Involved in new hire orientation process which includes introducing new hires to their team and hiring managers, updating their records in HRIS system and database management.

Induction program for the new joiners, coordinating HR procedures and policies.

Maintaining various monthly and quarterly reports in HRIS system and database.

Involved in conducting employee reference checks.

EDUCATION

Bachelors in Commerce (B.Com) from Jiwaji University, Gwalior (MP) India.

MBA (HR) from Jiwaji University, Gwalior (MP) India.

VISA STATUS:

Visa Independent (H4 EAD) No sponsorship required.

PLACE:

Prosper, Dallas Fort Worth area, Texas

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