Virtual Assistant with Executive Support Expertise
Resume:
PROFILE
High-performing Executive Assistant
with 4+ years of experience
supporting founders, venture leaders,
and senior executives in fast-paced,
high-trust environments. Proven
track record of improving execution
speed, reducing executive cognitive
load, and ensuring priorities translate
into action. Known for discretion,
ownership, and the ability to operate
independently while managing
complex schedules, communications,
and workflows across multiple
stakeholders.
CONTACT
PHONE:
EMAIL:
*************@*****.***
--
PERSONAL
INFORMATION
MARTIAL STATUS: Single
SEX: Female
NATIONALITY: Nigerian
LANGUAGES: English
PROFESSIONAL
CERTIFICATIONS
Project Management
Great Learning 2023
Customer Relationship Management
Side Hustle Internship 2022
Agile Foundation
IIBA 2020
SKILLS
Executive Assistance
CHUKWU
MMESOMA EMELDA
Nigeria
EDUCATION
Godfrey Okoye University, Enugu, Nigeria
2014 – 2018
Bsc in Mass Communication
WORK EXPERIENCE
FirstFounders Inc. — Lagos, Nigeria
Venture Associate (Portfolio Operations & Executive Support) From 2025 – Present
A venture-building studio supporting early-stage founders from ideation through execution and fundraising. Recruited to act as a trusted right-hand to founders and senior leadership. Key Contributions & Impact
• Served as primary Executive Assistant to founders and venture partners, supporting 10+ founders across scheduling, inbox management, meeting coordination, and priority tracking.
• Coordinated 15–25 meetings per week, including internal leadership sessions and external partner or investor meetings, ensuring agendas, notes, and follow-ups were executed.
• Improved execution speed by ~30% by restructuring workflows, ensured consistent follow-ups, and introducing clearer systems for tracking priorities and commitments.
• Managed investor- and partner-facing communications, representing executives professionally and maintaining clarity across high-stakes engagements.
• Built and maintained centralised operating systems using Notion and Google Workspace to organise documents, meetings, and execution priorities across ventures.
• Prepared research briefs, summaries, and internal notes to support leadership decisions on venture strategy, partnerships, and operational priorities.
• Supported founders through early-stage execution, including coordination around market research, operational setup, and fundraising preparation.
Customer Support & Service
Process Improvement
Cost Saving
Relationship Management
Strategic Communication
Project Management
Networking
Financial Acumen
Problem-solving
Product & Technical Proficiency
SKILLS
Google Workspace
CRM Tools
Canva
Notion
Trello
Slack
Zoom
Ritzink Media — Lagos, Nigeria
Virtual Assistant & Operations Support
From January 2022 – January 2025
A digital services company. Recruited to support leadership with execution coordination, internal operations, and client-facing workflows.
Key Contributions & Impact
• Operated as a central execution and coordination layer for leadership in a fully remote environment, managing priorities across multiple projects.
• Coordinated internal and client-facing meetings, ensuring agendas, notes, and action items were captured and executed.
• Supported client communication and relationship management, ensuring consistent, professional engagement across touchpoints.
• Built internal documentation, user guides, and FAQs that reduced repetitive support requests and improved team self- service.
• Demonstrated high autonomy and reliability over a 3-year remote engagement, delivering outcomes without close supervision.
Daisy Life Enterprise
Customer Support & Feedback Analyst
From November 2019 – January 2022
A consumer-facing business focused on product and service delivery. Recruited to manage customer support and translate feedback into product insights.
Key Contributions & Impact
• Served as first-line customer support, resolving customer inquiries efficiently while maintaining high service standards.
• Systematically collected and analysed customer feedback, translating recurring issues into actionable insights for leadership
• Contributed to five product improvements by identifying patterns in customer pain points and communicating findings to internal teams.
• Developed customer-facing documentation to improve onboarding and reduce support dependency.
Contact this candidate