Operations & Administration Leader with Healthcare Focus

JAMES E. CHRISTIE

Home: 614-***-****

Delaware, OH E-mail: **********@********.**.***

OBJECTIVE and QUALIFICATIONS

An opportunity to add value by maintaining or improving customer overall satisfaction.

Areas of Expertise

Accounting / Operations / Customer Service / Quality / Training

Production Control / Material Management/ Safety / Contracting / Logistics

BSBA

EXPERIENCE HIGHLIGHTS

Oct 2012 – Present Independent Contract Courier

Aug 2006 – Oct 2012 Stryker Orthopaedics, Dublin, OH

Operations Manager: responsible for the distribution of implant products to area health care facilities for scheduled surgical procedures, inventory control.

July 2004 – June 2006 Nueterra Healthcare, Leawood KS.

Surgery Center of Pinehurst, Pinehurst, NC

Administrator: Responsible for the establishment of this center, the overall production and profitability which included the drafting, negotiation, finalization, and tracking compliance of all contracts with suppliers and medical insurance companies; operations; facility; human resources, policy and procedures, safety, facility utilization; physician relations, customer service; budgeting, A/R, A/P, and procurement.

Selected Accomplishment:

Compiled an excellent management team and opened this center,

Obtained State licensure and Medicare approval

Cash flow within 45 days of opening

Marysville Ohio Surgical Center, Marysville OH

Business / Materials Manager: Responsible for profitability; customer satisfaction; scheduling, billing, banking, A/R, A/P, payroll, budgeting; negotiating of contracts with suppliers and medical insurance companies and tracking compliance of the same; inventory maintenance, purchasing, supplier relations, case costing; equipment maintenance, facility operational issues; safety officer, staff training, production flow.

Selected Accomplishments:

Member of a three-person team to establish this center, obtain both State of Ohio and Joint Commission accreditation.

Feb 2001 – Jul 2004 Ohio State University Medical Center

OSU Internal Medicine & Pediatrics, Grandview, OH

Facility Manager: Facility operations, staffing/training, production flow, budgeting, customer/client satisfaction

Selected Accomplishment:

Increased overall client satisfaction in the first quarter by 27 percent.

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JAMES E. CHRISTIE Page Two

James Cancer Hospital/Solove Research Institute, Columbus, OH

Perioperative Business Manager: Procurement and management of all supplies, materials, and capital equipment for three cost centers; establishes consignment agreements with suppliers, negotiating of contracts with suppliers and tracking compliance of the same, responsible for departmental financial performance. Establish and maintain capital and operational budgets.

Selected Accomplishment:

Monitored on hand inventory levels resulting in the overall reduction of 25 percent, also resulting in the daily supply usage being reduced by 7 percent without causing work stoppage.

Aug 1988 – Dec 2000 Jim Christie Services, Columbus, OH

Operations Manager / Owner: A building maintenance company. Responsible for all operations to include staffing/training, accounting, purchasing, equipment maintenance, sales, marketing, and customer service.

Sept 1984 – Jul 1988 The Ohio Army National Guard, Akron, OH

Operations and Logistics (Full-time). Implement warehouse/inventory control management procedures. Analyzed statistical data to manage trends, conformance to standards, and operational efficiency. Coordinated all logistical activities. Managed material support functions in procurement, stock control, and accounting. Developed/conducted training programs. Part of start up operations.

Selected Accomplishment:

Within the first year, established a one-of-a-kind service facility, from an old burned out facility. Purchased necessary equipment and constructed office spaces.

Other Military Service: US Navy, Army, Army National Guard – Retired after 27 years

EDUCATION

Bachelor of Science

Business Administration, December 2000

Accounting, August 2002

Franklin University Columbus, Ohio

References Furnished Upon Request

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