Ebony
McAllister
ebony***@gmail.c
om
Columbia, SC 29201
SUMMARY
Hardworking administrative professional proficient in data gathering,
customer service and records management. Knowledgeable about best
practices in accounts receivable and collections activities. Good multitasker
and problem-solver.
SKILLS
¢ Billing processing « Payment reconciliation
¢ Electronic billing systems « Customer service
e Dataentry ¢ Attention to detail
¢ Invoice generation ¢ Problem solving
EXPERIENCE
Billing Assistant
Columbia, SC
Accredo/ Oct 2023 to May 2025
¢ Processed billing statements for patient accounts efficiently and
accurately.
« Assisted in resolving billing discrepancies and customer inquiries
promptly.
« Managed electronic billing systems to ensure timely submissions
and updates.
Developmental Aide
Brooklyn, New York
Lifespire/ Apr 2017 to Jun 2023
¢ Supported individuals with developmental disabilities in daily living
activities.
¢ Collaborated with multidisciplinary teams to enhance client
services.
¢ Facilitated group activities to promote social interaction and
engagement.
« Monitored client progress and reported observations to supervisors.
¢ Maintained a safe and clean environment for all clients and staff
members.
¢ Assisted in meal prep and medication dispensing if needed.
« Performed intervention visits to collect data and assess
developmental needs.
* Created a safe and supportive environment for clients by providing
emotional support when needed.
¢ Monitored client progress and modified treatment plans as needed.
Sales Associate
Brooklyn, NY
Home Depot/ May 2006 to Dec 2008
¢ Assisted customers with product selection and provided expert
advice.
« Maintained store inventory by restocking shelves and organizing
displays.
¢ Processed customer transactions accurately at the checkout register.
EDUCATION AND TRAINING
ASA College
Brooklyn, NY