Diana M. Osuna Sanchez
Cell: 215-***-****
Email: ******.****@*****.***
PROFESSIONAL EXPERIENCE
Transportation Security Officer - Transportation Security Administration 08/2022 - Present
● Check passenger's boarding documents
●Perform searches and screening, which may include physical interaction with female passengers (e.g., pat downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property
●Operate various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers,
●Ensure quality of safety in stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations
●Engage in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats.
●Retain and implement knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles
●Participate in analysis and submission of incident reports in violation of FAA/DHS policies and procedures
●Collaborate with internal TSA departments and external agency members to streamline Lost and Found operations, facilitating the swift recovery and return of passenger items
Medical Assistant, Abington, PA
Technician - Abington-Jefferson Hospital 06/2011- 08/2022
●Prepare patient charts with electronic medical record
●Assist patients with all pertinent medical documentation
●Obtain authorizations from insurance for care of patients
●Order supplies for office and patient care
●Clean and stock patient rooms and equipment
●Office skills Microsoft Word, Excel
●Trained in interpersonal, legal and HIPPAA concepts
●Coordinate with specialists' offices to request tests and other office notes
●Worked with law offices to meet deadlines for cases regarding records
Amazon, Philadelphia, PA
Sortation Associate Aug 2018 - December 2023
●Receive daily inventory
●Enforce safety throughout the warehouse
●Train new employees on policy and procedures
●Maintain proper stock of inventory items
●Ensure proper handling of all orders ready to ship
Medical Assistant, Philadelphia, PA Technician - Albert Einstein Medical Center Oct 2006 - Jun 2011
●Administered vaccinations and blood work
●Triaged phone call for appointments or referrals
●Verified insurance for all patients
●Ensured proper handling of medical billing documents
Medical Assistant, Philadelphia, PA Technician - Comprehensive Medical Care Apr 2004 - Oct 2006
●Registered patients
●Administered all vaccinations and non-evasive exams
●Attended to customer needs on all floor items
●Ordered supplies for office and in house laboratory
Emergency Room Clerk, Philadelphia, PA Technician - Will's Eye Hospital Jan 2004 - Apr 2004
●Verified insurance for all patients
●Coordinated with specialists' offices to request tests and other office notes
●Translated for Spanish speaking patients
Language skills Spanish Spoken: Advanced, Written: Intermediate. Read: Advanced