Stacey Wiley
**** ****** **** ******, *** Antonio, TX 78232
********@*****.***
I am a dedicated, reliable, dependable and focused professional who excels at prioritizing, following through to achieve project goals, works independently, yet understands the importance of teamwork. Strong communication abilities with customers, team members and management, with great “old school” customer service skills. I am seeking a Part-time position that offers between 15-25 hours.
The Postcard Factory - San Antonio, TX
Merchandiser
September 2024 to August 2025
Assist in setting up Walmart and Hudson stores with keychains, postcards, cups and magnets, along with weekly check-ins for status and organization of area, to include photos and requests for my manager. Updating pricing, answering any store management or customer inquiries, along with organizing our products and their areas.
T-Roc Global – San Antonio, TX
Merchandiser/Brand Ambassador for Hisense brand TVs
June 2022 to March 2024
Created and maintained relationships with store managers, associates and warehouse personnel. Checked planograms, filled out Vision forms with each visit, to include collecting competitor’s intel and any updates. Checked on merchandise, making sure that all was running properly, submitting reports when issues arose. Worked independently, while assisting my manager when specific data was requested while concentrating on the Store’s sales numbers. Trained associates, with training material to support them and promoted Hisense sales. Worked closely with the Warehouse to get boxes on floor and kept an open communication about what inventory they had and delivery schedules.
Royal Cup Coffee - San Antonio, TX
Merchandiser
September 2016 to June 2022
Escalate customer concerns, store issues and inventory requirements to supervisors. Address customer service inquiries quickly and accurately. Collect customer feedback and recommended procedural or product changes to enhance future service delivery. Check drawers and bins to ensure adequate stock. Stock and rotate products and coffee supplies. Identify defective or missing merchandise and promptly reported issues to supervisor. Maintain accurate and current order forms and inventory documentation, on a weekly basis
Home Manager
August 2008 to September 2016
Create and implement daily routines for effective scheduling. Assist and support my neurodivergent teenager with homeschooling assignments. Coordinate medical appointments and follow up with health care providers. Manage meals and maintain all household responsibilities.
Education San Antonio College - San Antonio, TX 2018
High school diploma in General Education Colegio Santa Ursula - Rio de Janeiro, BR
Skills
•Resolution-oriented •Strong Interpersonal Skills •Time Management
•Microsoft Office •Adaptive and Committed team player •Resourceful
•Excellent multi-tasker •Self-Starter •Inventory control
•Multilingual (Fluent Portuguese/Conversational Spanish)
References upon request