Executive Assistant with Operational Expertise

JOHN L. KNUTH JR.

*** ** ****** **** *** • Fort White, FL 32038

386-***-**** • *******@**********.***

QUALIFICATIONS PROFILE

Highly organized Executive Assistant adept in providing comprehensive administrative support to companies and corporate leaders while delivering exceptional customer service.

•Extensive clerical experience in billing, correspondence, typing, transcription, filing, data entry, report generation, and electronic communications.

•Expertise in legal, medical, manufacturing, transportation, and retail arenas.

•Personable leader interacting with customers and cross-functional colleagues to help and cultivate organizational relations.

•Demonstrated record of multitasking, meeting deadlines, innovating new processes to enhance productivity, and consistently exceeding expectations.

Strong grasp of technology; proficient using computer systems to access, retrieve and store information while leveraging office equipment to expedite tasks. Types 55 wpm.

PROFESSIONAL EXPERIENCE

MERIDIAN BEHAVIORAL HEALTHCARE, Gainesville, FL

Executive Assistant, 2011 to 2012

Provided high-level administrative support to RCR Director and Case Managers; organized scheduling for Director and 7 Managers in the Fiscal & Recovery Rehabilitation Integration Department. Established strategic plans to ensure improved administrative functioning; monitored task completion monthly. Prepared conference room for usage. Submitted reports; updated Mental Health Outcomes list monthly. Directed patients/clients to locations on campus. Secured and updated medical records, maintaining patient confidentiality. Arranged, labeled, and placed Meridian Forms on a special form separated bookcase with individual slots. Arranged, labeled many new postal slots for employees of 5 departments. Devised new forms to boost operational efficiency and organization.

•Attended and completed Meridian Electronic Health Record Level I Training, as well as PowerPoint I and Il Training at New Horizons Computer Learning Centers.

FLORIDA DEPARTMENT OF CORRECTIONS, Gainesville, FL

Word Processing Systems Operator, 2009 to 2010

Transcribed investigation notes using word processing software via CDC and IGLOGS. Regularly documented incidents from 12 institutions, work camps and other facilities to foster compliance. Responded to incoming phone inquiries. Utilized software to communicate internally for the Office of the Inspector General.

•Transferred daily incident reports into word processing software at a high rate of transfer.

•Covered the incoming calls when alone in office during specific hours of each day,

•Rearranged the past investigative files storeroom to promote organization and neat appearance.

Procured and arranged new office in storage room.

•Operated postal meter and automatic postal stamp metering machine on all outgoing correspondence to departmental agencies within the State of Florida and other inspectors.

SHANDS TEACHING HOSPITAL, Gainesville, FL

Administrative Assistant, 2007

Coordinated patient medical record distribution and updated charts as needed. Arranged and confirmed patient appointments. Verified insurance coverage with carriers. Tracked patients visit data in shared drives for access throughout multiple departments. Operated computer, copy machine, printer, and fax machine to facilitate communication.

•Personally led patients throughout Internal Medicine department.

•Interfaced with 7 doctors on staff to schedule liver consultations.

•Distributed files throughout hospital to varied departments on a weekly basis.

•Input patient information in both IDX and SMS systems.

SHIPPERS CARTAGE & DISTRIBUTION, Cleveland, Ohio

Shift Supervisor, 2003 to 2005

Directed all cross-dock freight loading and unloading operations for third shift. Operated forklift to load trailers and cargo boxes; used pallet jacks, dollies, crowbars, winches, and other equipment to process incoming and outgoing shipments. Confirmed chain-of-command documentation to record operational activities. Planned staff schedule to guarantee coverage.

•Diligently adhered to safety standards to ensure an injury-free workplace.

TRANSMOBILE, Cleveland, Ohio

Warehouse Operations Specialist, 1999 to 2002

Traveled throughout northeast Ohio and western Pennsylvania to deliver and pick up cargo. Leveraged forklift to load trailers, straight trucks and cargo boxes. Maneuvered packages throughout warehouse using pallet jacks, dollies and other tools. Completed paperwork to track shipments.

•Consistently ensured on-time delivery of freight materials.

Additional experience as an Administrative Assistant at the Florida Health and Rehabilitation Services Center and as a Service Manager & Opening/Closing Manager for Auto Zone Stores, as well as a distinguished military career in the United States Navy.

EDUCATIONAL BACKGROUND

Medical Terminology Course

SCHOOL OF MEDICAL TRANSCRIPTION — Valrico, FL

Diploma, Administrative Assistant

U.S. NAVY YEOMAN "A" SCHOOL - Meridian, MS

Physical Education / English Coursework OHIO STATE UNIVERSITY — Columbus, OH

Medical Claims & Billing Specialist

At-Home Professions, Fort Collins, CO

Pharmacy Technician — In Process

U.S. Career Institute — Fort Collins, CO

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