IT Support - Multiskilled Technician with Military Discipline

MARQUAISHEZ ANDERSON

IT Specialist

Van Buren, AR +1-479-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Highly self-motivated professional and U.S. Army Combat Engineer (SGT) with experience supporting operations in secure high-tempo environments. Brings strong technical aptitude and equipment coordination skills with a team-first mindset. Seeking a full-time IT support role to apply hands-on troubleshooting, documentation, and operational discipline.

TECHNICAL & PROFESSIONAL SKILLS

IT Support Fundamentals Windows 10/11 Microsoft Office Hardware & Peripheral Setup PC/Laptop Troubleshooting LAN WAN Wi-Fi TCP/IP DNS DHCP VPN Fundamentals Cybersecurity Basics Documentation Ticketing Systems Computer Operations Mechanical Knowledge Fabrication Welding Auto Body Repair Leadership Multitasking Communication Teamwork Forklift Hoist & Winch Bulldozer Operation

PROFESSIONAL EXPERIENCE

Licensed Barber Ujima Barber & Beauty Boutique Fort Smith, AR Jun 2021 – Present

•Delivered consistent, high-quality grooming services while meeting client needs and shop standards.

•Managed appointments, walk-ins, and client records to maintain efficient daily operations.

•Maintained tools, workstation hygiene, and safety standards in compliance with shop and state guidelines.

Satellite Technician Independent Contractor Fort Smith, AR 2024 – 2026

•Installed, configured, and aligned satellite dishes and related equipment for residential and commercial clients.

•Diagnosed and resolved signal, connectivity, and hardware issues to ensure optimal system performance.

•Ran coaxial and structured cabling, mounted hardware, and performed end-to-end system testing.

•Maintained accurate service records and communicated technical solutions clearly to non-technical customers.

Squad Leader / Team Leader Army Corps of Engineers Fort Cavazos, TX Oct 2014 – Aug 2017

•Constructed fighting positions and assessed terrain to support mission readiness.

•Operated mine-detection equipment and conducted routine clearance operations.

•Cleared obstacles from bridges, rivers, and ravines to restore access routes.

•Prepared defensive tactics and coordinated field operations.

Soldier / Team Member U.S. Army Fort Campbell, KY Jul 2012 – Oct 2014

•Coordinated equipment movement to required locations.

•Installed and prepared firing systems for training operations.

•Located and disarmed explosives; designed road and bridge traps.

EDUCATION

MyComputerCareer Cyber Warrior Program

Expected 2026 Coursework: CompTIA A+, Network+, Security+

Southside High School High School Diploma / Equivalent

2008 – 2010

CERTIFICATIONS & LICENSES

•Welding Certification (Mar 2017 – Aug 2017)

•Auto Body Technician (Mar 2017 – Aug 2017)

•Barbering License

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