Restaurant Manager with Profit & Service Focus
Resume:
Michael Moss
Guttenberg, NJ 07093
(347) 295 - 5388
********@*****.***
OBJECTIVE
Seeking to work in a positive environment that offers opportunities for advancement, as well as providing the opportunity, to contribute to the continued growth and success of the organization.
EDUCATION
New York Institute of Technology
Cardinal Spellman High School
Diploma
SUMMARY
- Proficient in strategic planning, financial analysis and staff development to drive profitability and growth.
- Proven ability to control weekly costs.
- Excellent communication skills; maintain positive relationships with staff and guests in high volume, fast-paced operations.
- Extensive experience ordering all products for the restaurant.
- Skilled in payroll, scheduling, forecasting, inventory management, inputting invoices as well as all standard restaurant admin.
- Proven ability to handle currency and financial transactions accurately.
- Proficient in Microsoft software, as well as restaurant software, including the specialized systems: Toast, Micros, Aloha, Sqaure, Tripleseat, Craftable, Harri, OpenTable, Seven Rooms and Resy.
EXPERIENCE
W New York, Union Square
Seahorse
New York, New York, 11/25 - Current
Restaurant Manager
- Overseeing all front-of-house operations, including staff scheduling, training, and maintaining high service, and sanitation standards.
- Helping to optimize profitability through P&L management, controlling COGS, and inventory management.
- Delivering exceptional guest service, managing reservations,VIP’s and touching tables with refinement.
- Closing the store each evening ensuring all financial transactions are accurate, reports are filled out in depth, BEO’s are closed, and the restauarant is ready to go for the next service.
Seaport Entertainment Group
Malibu Farm
New York, New York, 4/25 – 9/25
Assistant General Manager
- Supervised the day-to-day operations of the restaurant, overseeing a staff of 70 plus team members.
- Oversaw staffing, scheduling, payroll, vendor relations, and health/safety compliance.
- Helped drive revenue through menu development, suggestive selling, and event planning.
- Ran service, managed dining room flow, developed rapport with guests through table touching, and resolved complaints with a genuine sense of compassion, and concern.
David Burke Tavern
New York, New York, 12/23 - 4/25
General Manager
-Ran the day-to-day operations of the restaurant. Oversaw all staff, financial transactions, repairs and maintenance.
- Monitored overall processes, identified areas for improvement, and implemented measures to enhance guest satisfaction.
- Forecasted sales, expenses, as well as weekly budgets for the store; monitoring daily to ensure maximum profits. - Created schedules for staff, ensuring labor costs remained within the forecasted budget.
- Ran payroll for all staff employed.
- Hired, trained and developed all team members, as well as fired when necessary.
- Maintained a strong presence on the floor ensuring a positive guest experience through table touching and observing the flow of service.
Mamazul
New York, New York, 2/22 - 12/23
Assistant General Manager
Pennsylvania 6
New York, New York, 4/21 - 4/22
Assistant General Manager
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