Security Professional with Customer Service Focus
Resume:
Contact Information
****-** ********* **. ***********, IN 47129
********.**@*****.***
Zechariah J. McKenzie
Work Experience
Current employment
Shaw Secure Solutions
Louisville, KY
May 2025 - Present
Unarmed Security Officer(TEMP)
Mobile, monitoring of a specific area to ensure safety and deter criminal activity.
Inspecting to make sure no broken or hazardous materials on site.
Making sure that notes, logs and pictures are delivered to site managers for proper placement
Establish incident reports if such incidents occur
Door Dash Delivery Driver
Clarksville, IN
July 2024 - May 2025
Pick up and deliver food and other items to customers in a timely and professional manner.Use navigation apps to find the most efficient routes.Provide excellent customer service by communicating effectively and professionally.
Ensure orders are delivered on time.Confirm order accuracy and handle food items with care.Address any issues that arise during delivery professionally.Report any work-related incidents or vehicle issues promptly.Follow all Doordash policies and guidelines strictly.
Security Officer
Green Tree Mall - Clarksville, IN
May 2023 to June 2024
Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches.
Ensure that access points remain open and unrestricted in high-traffic areas. Make sure that emergency exits remain unblocked. Ensure that fire alarms and systems are working properly. Secure all entry points, exits, doors, windows, gates, and other access points after your office hours. Enforce parking rules.
Sales associate
Kay Jewelers - Clarksville, IN
September 2022 to May 2023
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Operating cash registers, managing financial transactions, and balancing drawers.
Achieving established goals.
Directing customers to merchandise within the store.
Increasing in store sales.
Superior product knowledge.
Maintaining an orderly appearance throughout the sales floor.
Security Officer - Site supervisor - Mall security
Andy Frain Security - Clarksville, IN
March 2022 to September 2022
Ensure the safety of everyone at the site. They work for stores or the shopping center itself, patrolling the premises, checking surveillance equipment, and removing those who pose a threat. Site security guards assist during emergencies and contact law enforcement when required.
Maintaining cooperation of staff and site staff
Holding staff meetings regarding any specific detail that the client will have security maintain.
Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches.
Security Officer - Site Supervisor - Concierge
Securitas - Clarksville, IN
August 2019 to October 2021
Monitor premises to prevent theft, violence, or infractions of rules. Thoroughly examine doors, windows and gates to ensure proper function and security. Warn violators of premise rules and regulation. Report any facility issues such as fire hazards and leaking water pipes. Request emergency personnel for high risk situations.
Assisted guests, patrons, tenants, or employees with personal services such as making dinner and tour reservations, offering suggestions for events, and arranging transportation.
Security Officer
Gardaworld - Clarksville, IN
July 2018 to August 2019
Monitor premises to prevent theft, violence, or infractions of rules. Thoroughly examine doors, windows and gates to ensure proper function and security. Warn violators of premise rules and regulation. Report any facility issues such as fire hazards and leaking water pipes. Request emergency personnel for high risk situations
Freelance Sign Language Interpreter
Louisville, KY
June 2013 to August 2018
Established and maintained solid working relationships between myself and clients of various industries,
promoting awareness of deaf culture and standard interpreting practices while providing reliable and professional services as a sign language interpreter.
● Remote Interpreting via video conference for clients who did not have access to local sign language interpreters in their area, work with client IT department for testing and deployment of interpreting software and troubleshooting.
Security Officer (Full-time)
Brantley Security - Louisville, KY
August 2011 to July 2012
Monitor premises to prevent theft, violence, or infractions of rules. Thoroughly examine doors, windows and gates to ensure proper function and security. Warn violators of premise rules and regulation. Report any facility issues such as fire hazards and leaking water pipes. Request emergency personnel for high risk situations.
Education
2014 YouthBuild (GED Program/Job Vocation and Training) Louisville, KY
Skills & Qualifications
● Apprentice Construction Certified.
● OSHA Safety/HVAC Training: 2014/2015
● Proficient with Programs such as Microsoft Word, PowerPoint, Window, Photoshop,
● Working knowledge of Javascript
● Language: English, American Sign Language.
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