Administrative Coordinator Healthcare Professional with 20+ Years

GLORIA FOREMAN

** * ******* ***

Clifton Heights, PA 19028

610-***-**** *********@******.***

PROFESSIONAL SUMMARY

Experienced Administrative Coordinator with over 20 years in a fast-paced healthcare environment. Skilled in patient coordination, insurance verification, scheduling, and administrative support. Known for strong organizational skills, attention to detail, and the ability to manage multiple priorities independently while maintaining professionalism and confidentiality. CORE SKILLS

• Patient Scheduling & Coordination

• Insurance Verification & Pre-Authorizations

• Medical Records Management

• HIPAA Compliance & Confidentiality

• Customer Service & Patient Relations

• Strong Verbal & Written Communication

• Time Management & Multitasking

• Administrative & Clerical Support

PROFESSIONAL EXPERIENCE

Administrative Coordinator

Hospital University of Pennsylvania – Philadelphia, PA January 1998 – Present

• Manage scheduling for 9 physicians across a 3-location medical facility

• Coordinate patient appointments, procedures, and surgeries efficiently

• Verify insurance coverage and obtain required pre-authorizations

• Handle high-volume phone calls and respond to patient inquiries professionally

• Maintain and update patient records with accuracy and confidentiality

• Assist with patient check-in/check-out and payment collection

• Communicate with medical staff to support patient care and office workflow

• Respond to emails and correspondence to ensure timely coordination of services KEY ACHIEVEMENTS

• Successfully supported a multi-physician practice in a high-volume hospital setting

• Built strong patient relationships through consistent, professional communication

• Maintained accuracy and efficiency while managing multiple administrative tasks daily EDUCATION

Passaic High School – Passaic, NJ

High School Diploma, June 1987

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