Customer Support - Data Entry Specialist with CRM Expertise
Resume:
Education
Skills
Language
Experience
Contact Profile
Diploma In Marine Engineering
Secondary School Certificate
Institue of Marine Technology
Rajbari Govt. High School
+880 179***-****
*******@*****.***
Kazikanda,Rajbari-7700
Results-driven professional with experience in client management, customer support, telesales, and data entry operations. Skilled in handling international clients from USA, Australia, and India across sales and service-based roles. Experienced in team management, CRM handling, and resolving customer issues through effective communication. Proven ability to generate leads, close sales, and ensure customer satisfaction in fast-paced environments. Customer Support Executive
Data Entry Operator (Government Project)
TopGaming
UNDP Project (Bangladesh Government)
Present
August 2025 to December 2025
Provided customer support through ticket-based system Resolved client issues efficiently and ensured satisfaction Handled queries and technical problems in real-time Performed accurate data entry and database management Maintained records and ensured data integrity
Worked under government project guidelines and deadlines Manager & Client Handler
Clone
August 2019 – Present
Managed day-to-day operations and team members
Handled client communication via Facebook & WhatsApp Supervised team performance and ensured task completion Maintained strong client relationships and ensured service quality Coordinated photography projects and client delivery S M ASIFUR RAHMAN
ANTU
Client Manager Customer Support
Specialist Telesales Expert
Client Management
Team Management & Leadership
Customer Support & Service
Data Entry & Data Management
CRM Software Handling
Telemarketing & Sales
Lead Generation & Conversion
Communication Skills
Problem Solving
Time Management
Social Media Client Handling (Facebook,
WhatsApp, Instagram, Telegram)
Photography & Photo Editing (Lightroom,
Photoshop)
English ( Fluent)
Bangla (Native)
Hindi (Conversational)
CGPA - 3.50
GPA - 5.00
Telesales Specialist (Australia - Janitorial Services) Liberationlink Solutions
January 2025 – May 2025
Contacted Australian clients to offer cleaning/janitorial services Generated leads and converted prospects into customers Handled objections and maintained CRM updates
Customer Service & Sales (USA - Digital Marketing Services) Vision Web PPC
August 2024 – November 2024
Communicated with US clients regarding ads & business growth services
Assisted in running ad campaigns and client onboarding Provided customer support and handled inquiries
Education
Skills
Language
Experience
Contact Profile
Diploma In Marine Engineering
Secondary School Certificate
Institue of Marine Technology
Rajbari Govt. High School
2017 - 2022
2015 - 2017
+880 179***-****
*******@*****.***
Kazikanda,Rajbari-7700
Results-driven professional with experience in client management, customer support, telesales, and data entry operations. Skilled in handling international clients from USA, Australia, and India across sales and service-based roles. Experienced in team management, CRM handling, and resolving customer issues through effective communication. Proven ability to generate leads, close sales, and ensure customer satisfaction in fast-paced environments. Customer Relationship Officer (USA - MCA Loan Services) Hello Tech Solutions
January 2023 – December 2023
Contacted USA-based business owners via cold calling Offered Merchant Cash Advance (MCA) loan services
Explained loan terms, eligibility, and repayment process Generated qualified leads and assisted in loan processing Built strong relationships with clients and ensured satisfaction Telesales Executive (India - Service Sales)
ARN Tech
January 2024 – July 2024
Contacted Indian clients via cold calling
Sold services and handled objections effectively
Achieved daily and monthly sales targets
S M ASIFUR RAHMAN
ANTU
Client Manager Customer Support
Specialist Telesales Expert
Client Management
Team Management & Leadership
Customer Support & Service
Data Entry & Data Management
CRM Software Handling
Telemarketing & Sales
Lead Generation & Conversion
Communication Skills
Problem Solving
Time Management
Social Media Client Handling (Facebook,
WhatsApp, Instagram, Telegram)
Photography & Photo Editing (Lightroom,
Photoshop)
English ( Fluent)
Bangla (Native)
Hindi (Conversational)
CGPA - 3.50
GPA - 5.00 Retention & Sales Agent (India - Betting Platform) ASL BPO
2024 (3 Months)
Contacted existing customers for Parimatch platform Offered bonuses and promotions to retain users
Re-engaged inactive customers and increased retention
Contact this candidate