Administrative Professional with Growth Focused on Operations and
Resume:
Priscilla
Jackson
Objective
To obtain a position that can further
my development in administrative,
customer service as well as the
Insurance field.
*************@*****.***
WORK EXPERIENCE
Faith Logistics – Stockbridge, Ga
Administrative Asst/Payroll/Dispatcher –
Current (graced to be promoted within the
company while maintaining position as an
assistant)
Administrative/Personal Assistant
February 8, 2016 – April 2024
Job description consist of scheduling, arranging,
and maintaining appointments, traveling,
meetings, taking accurate and comprehensive
notes, answering/respond to phone calls, text
messages and emails, typing, filing, sending
emails, running errands for oƯice
supplies/additional errands per request,
meetings with potential clients on as needed
basis.
Payroll
January 2017 – January 2024
Responsible for maintaining payroll information
by collating, calculating and entering data
as well as attending to and resolving pay-related
queries, ensure that the accounts are balanced
to receive settlements in a timely-manner
utilizing Outlook.
Dispatcher
December 2020 - December 31, 2021
Communicated with customers about freight
details, delivery and pickup scheduled
appointments, Planning predetermined routes
and accommodating route changes as
needed. Scheduling driver’s routes and keeping
Eta’s updated accurately in system in a timely
manner, assisting driver’s when challenges occur
by providing emotional support to help smooth
over stressful moments including cause of
accidents or appointment failures, errors and
more; closed out completed loads and filing
away work orders. Entering driver’s working
hours and providing gate receipts in a timely
matter to receive accurate settlements.
SKILLS
• Microsoft oƯice proficiency
• Outlook
• Self-directed
• Professional and mature
• Strong problem solver
• Dedicated team player
• Strong Interpersonal skills
• Time management
• Report writing
Maximus
CSR Scheduler & Registration Specialist
Customer Service Representative (CSR)
January 20, 2021 – May 31, 2021
Responsible for scheduling patients
appointments by obtaining relevant information
by utilizing AWS system creating a call center
environment remotely with a high call volume of
daily calls. Registers and processes information
for the general public.
Scheduler
September 5, 2020 – January 2021
As a customer service representative who
supported Internal revenue service call center by
caring for each caller with the highest levels of
knowledge and professionalism and responding
to telephone inquiries regarding account, tax-
filing and Covid-19 stimulus questions which
consists of using computerized system for
tracking, information, gathering, and/or
troubleshooting as well as referring callers to
published materials, secondary sources, or more
senior staƯ job requirements as well as
comprehending the sensitive nature of literature
obtained trustworthy of creating an in-home
oƯice that requires a quiet, secure workspace
along with a personal computer and headset
with microphone to suƯiciently complete daily
tasks assigned.
Contact this candidate