Administrative Professional with 20+ Years Experience

SHARON SHIBLEY

*** *** *** **., ********** TN ***55-4206 984-***-****) *********@*****.***

Dedicated and meticulous Administrative with over 20 year’s experience in fast paced office settings. Flexible and focused team player with expertise in Administration.

DECEMBER 2009-MARCH 2019

WARRANTY ADMINISTRATOR, FLOW MINI OF RALEIGH

Worked as warranty administrator for service/parts department at Flow Mini. Booking repair orders/parts invoices to correct labor ops/defect codes. After booking the repair orders, they were then sent to DCSNet. Then they were looked at again for any further corrections needed. Afterwards sent to BMW for processing and payment. Recalls and open campaigns were performed daily. Posted credit memo’s daily from BMW into accounting with correct accounting codes. Warranty schedule was run weekly with debits/credits on the warranty schedule for office mgr., service mgr., and parts mgr. to look over and approve. Ordered monthly office supplies needed to replenish. Worked on a multi-line switchboard as needed. Cashiering on a as needed basis. Attended managerial meetings weekly to discuss new ideas, any ongoing customer relations issues, etc. Created purchase orders on all supplies that were needed, fuel, etc., making sure they were signed off on. Had notary public training.

JANUARY 2007-JUNE 2007

ACCOUNTING/TITLE CLERK, CROSSROADS NISSAN OF WAKE FOREST

Worked at Crossroads Nissan in accounting as a title clerk processing paperwork on all vehicles that were sold at the dealership. Made copies of all paperwork before sending on to the DMV, when plates/registration came in, also made copies of those and put into customers files. Contacted customer that their registration/plate had arrived. Worked in parts/service cashier department as needed. Receiving monies from parts and service customers. Filled in at lunch on the multi-line switchboard transferring calls to the appropriate department. Greeted customers upon arrival and offered them any assistance they needed. Filing any parts/service invoices at the end of the day.

DECEMBER 2000-DECEMBER 2008 A/P, A/R, LEITH TOYOTA

Gathered daily all invoices with proper documentation for payment and posted into accounting. Updating daily all A/R vendors with correct info on their accounts/tax info. Posted monthly expenses at the end of the month. Made sure all purchase orders were signed off on. Any outstanding debt with any vendors, called upon for payment, or worked something out to get their balance paid on time. All payables I handled each day, at beginning of each month, the statements would be run and prepared for mailing. Received monies in on charge accounts and posted correct amount on correct invoice for payment. Ordered all office supplies needed for inventory. Reconciled cash box on a daily basis. Filled in on a 17- line switchboard at lunch transferring calls to the appropriate department. Worked in parts/service as cashier when needed. Taking money from customers and posting into accounting.

October 1997-November 2000

ACCOUNTING/Darryl Burke Chevrolet, Pontiac, & Buick

Worked in accounting office performing various duties. Gathered all necessary paperwork to send to DMV on all vehicles that were sold. Making copies and sending all info to DMV for registration/plates. Logged into book for those at the DMV for processing. After receiving back, made copies and filed into customer folders. Worked in cashiering for parts/service at lunch. Filled in on switchboard forwarding calls to the appropriate departments, or assisting customers on phone with any and all issues they may have.

EDUCATION

JUNE 1974 YEAR

DIPLOMA, CARTER HIGH

SKILLS

•Claims Processing

•Claims appeals/procedures

•Recalls/Open Campaigns

•Multitasking and prioritization

•Accounting skills

•Data entry

•Multi-line switchboard

•Dedicated team player

•Records management

•A/R, A/P

ACTIVITIES

I have worked in hospitals as a volunteer with the patients.

2

REFERENCES

Available upon request

EXPERIENCE IN SOFTWARE

Excel, ADP, Reynolds & Reynolds, CDK, DCSNET, Word

3

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