Operations & Supply Chain Executive Leader
Resume:
MANAGING DIRECTOR, SUPPLY CHAIN & OPERATIONS DIRECTOR,
COUNTRY MANAGER, COO, CEO & BUSINESS COACH
Alvaro Hijar
***********@*****.***
Guadalajara, Jalisco, México
Profile
Dynamic and highly accomplished C-level executive with over 30 years of proven leadership in multinational corporations across diverse sectors, including manufacturing, cosmetics and personal care, textiles, electronics, automotive, logistics, distribution, retail, and wholesale. Renowned for driving operational excellence, strategic growth, and customer-centric service excellence. Adept at steering complex business processes, Supply Chain Management, and General Management, strongly focusing on achieving high-performance results through effective team leadership and process optimization. Holding an MBA, a Master’s in management and Bachelor’s in international business, and LEAN Six Sigma Black Belt certification, I am committed to achieving continuous improvement and organizational development. My expertise spans Operations Management, Sales
& Operations Planning (S&OP), root cause analysis, and process reengineering. A dedicated leader with a collaborative approach, I am passionate about nurturing talent and aligning teams toward shared objectives to deliver sustained results and exceed expectations. Professional Experience
BIOSCENTS Guadalajara, Jal. MEX
Operations Director October 2020 – Present
Productivity Improvement: Increased productivity by 25% and achieved a 5 Sigma level through the implementation of various Lean Six Sigma tools, and BioPS (Bioscents Production System) Cost Efficiency: Achieved position-based certification, with an average salary increase of 23% and a 12% reduction in labor cost per piece.
Cost Reduction: Reduced operational costs by 34% in 2021 and 2022, and an additional 20% in 2023 by increasing lot sizes and downtime reduction.
Management: Oversaw the entire company operation, including material receipt, warehouse management, production processes, industrial engineering, equipment maintenance, and overall process optimization. Leadership: Successfully led the rapid recovery from an 80% operational loss due to a major fire in May 2024, resuming operations within 14 days. Achieved 75% of prior volume by August and exceeded 110% capacity by December 2024. WAR Room deployment to strategically recover any possible equipment and acquire only basic machinery to keep our market share. FLEX Tlajomulco de Zuñiga, Jal. MEX
Master Scheduling and Materials Director Apr 2017 – Sept 2020 Managed master scheduling, production control, and warehouse operations for 8 buildings with $1.2 billion annual revenue. Deployed a master plan using BI tool, managing total campus capacity. Implemented One Piece Flow, PCBA’s Kanban-SPMKT, and production H per H follow-up, achieving PvA results of over 95%. Implemented Level Scheduling and S&OP in 25 projects, reaching 38% efficient line utilization (CORP. Target 35%). Achieved over 98.3% warehouse accuracy and established a new shipping center at North Campus. NETAFIM Zapopan, Jal. MEX
Supply Chain Director Dec 2013 – Mar 2017
Increased profitability by 15% through purchasing efficiency. Improved OTD from 65% to 92%.
Achieved USD 800k transportation annual Cost reduction. Set up a localization strategy and rebates. Inventory reduction to 54 DOS, with BSC and 8D’s in place. Achieved an EBITDA increase of 24% in 2016, by S&OP and Demand Matching Implementation, with the MTS/MTO strategy. Responsible for operations and SC, warehouses, planning, logistics, purchasing, customer service, and quality in Mexico and Central America.
HONDA Logistics El Salto, Jal. MEX
Country Manager Aug 2008 – Dec 2013
Established and grew the company in Mexico, achieving significant revenue and profit growth of over 50% yearly. Achieved growth of 200% between 2011 and 2013
Achieved 16% EBITDA in 2013 with 29 MDP revenue.
Sign 5 contracts with different non-HONDA Customers providing 3PL Services, and Inventory management. Consolidate a 5-year contract with a Honda Vendor for 55 parts’ final assembly for the CR-V 2012-2017. MAP Business Guidance Guadalajara, Jal. MEX
Business Coach May 2007 – PRESENT
Supply Chain Consulting: Provided comprehensive supply chain management consulting, including Lean Six Sigma methodologies, S&OP, design of sourcing solutions, inventory control, and customer management. Process Optimization: Conducted root cause analysis, troubleshooting, solution development, process optimization, and procedure development, resulting in significant savings and cost reductions. Logistics and Distribution: Deployed efficient distribution routes and managed supply logistics. Customs and Import-Export Advisory: Advised on customs systems, import-export processes, IMMEX programs, automotive industry logistics, fiscal enclosure, and tax warehouse management. Client Portfolio: Successfully supported customers such as Honda de México, Sanmina-SCI, Hershey's, Grupo Lotus, Estral, Komyo, KDM Logistics, Intermerk, Tierra y Armonía, Turbochargers, Modula, Kamco Industries, and La Cámara de Comercio de Guadalajara. Operational Optimization at Bioscents Mexico: Currently leading an operational optimization project for Bioscents, implementing the Diamond System to foster interactive involvement across all areas and achieve high performance. WTC Guadalajara Guadalajara, Jal. MEX
Managing Director Oct 2004 – May 2007
Management and control of the Intermodal terminal and 4 distribution centers nationwide, with a total surface of 5’381,955 sq ft. Improve our P&L performance from operational loss to 24% operational profit, and annual sales increase by 36%, reaching $ 100 MDP. Improve our customer service Index from 80% to 95% CSI, providing services such as: in bond warehouse, IMMEX, distribution, inventory management, conditioning, pick and pack, and national distribution, with customers like: Lenovo, Honda Motorcycle México, Suzuki Motorcycle México, SCI-Sanmina, Flextronics, and Wal-Mart among others. GDL Wal-Mart operation support to win the Best National Distribution Center award in 2006, through cross-docking for more than 45% of its Imports in our Intermodal Terminal and handling and unloading more than 150 FEUs. Fleet operation of 15 53ft trailers, 17 trucks, 35 platforms, and 5 tractors. Teaching Experience
UNIVERSIDAD PANAMERICANA MASTER’S SCHOOL
MKT CHANELS & SCM (Master’s) JUL 2010 to PRESENT
SUPPLY CHAIN MANAGEMENT (Master’s) JAN 2006 to PRESENT UNIVERSIDAD PANAMERICANA
OPERATIONS MANAGEMENT (English Speaking) AUG 2020 to PRESENT PRODUCTION I (English Speaking) JAN 2008 to 2020
LOGISTICS & DISTRIBUTION (English Speaking) JAN 2004 to 2016 SUPPLY CHAIN MANAGEMENT (English Speaking) AUG 2023 to PRESENT EDUCATION
La Rioja International University of Spain
MBA & master’s in management AGO 2017 – MAY 2021
GPA 3.6 Academic Achievement Award
International Finance Specialty
ITESM Campus Guadalajara
International Business Bachelor AGO 1992 – JUN 1996 GPA 3.8 Academic Achievement Award
STRATEGIC KNOWLEDGE & SKILLS
o LEAN Six Sigma Black Belt
o Level Scheduling
o S&OP, Sales & Marketing
o Master Planning
o Production Control
o P&L Management
o Project Management
o Strategic Planning
o Process Improvement
o Data Governance
o Coaching, Training, and Teaching
o Leadership
o Personnel Management
o Import-Export & Customs Handling
o Logistics and Distribution
o Purchasing & Procurement
o Supply Chain Management
o ISO, TQM
o Inventory Management
o Kanban & Supermarket System
o In Bond Warehouse
o IMMEX
o SAP, BaaN, Oracle
o Power BI
LANGUAGES
SPANISH Native 100% ENGLISH Fluent 95% FRENCH Basic 40% REFERENCES
Wagner Cespedes GM at Flex +52-33-320*-****
Gregory Healy VP at Colliers +1-951-***-****
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