Detail-Oriented Insurance Claims and Dental Support Specialist

BRIA HOWARD

McKinney, TX • 469-***-****) • ********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and customer-focused professional with experience supporting healthcare teams and handling client claims processes. Skilled in patient care, administrative coordination, and insurance claims handling. Known for strong communication, organization, and problem-solving abilities in fast-paced environments.

CORE SKILLS

Patient Care • Claims Processing • Customer Service • Dental X-rays • Medical Terminology • Data Entry • HIPAA • Conflict Resolution • Scheduling • Microsoft Office PROFESSIONAL EXPERIENCE

Dental Assistant GallowayDental, Mesquite, TX 01/21–02/22

• Assisted dentist during procedures and ensured patient comfort

• Maintained sterilization and infection control standards

• Took dental X-rays and supported patient education

• Managed scheduling and patient records

Claims Representative State Farm, Richardson, TX 12/22–Present

• Processed and reviewed insurance claims

• Determined eligibility and explained decisions to customers

• Investigated claims and gathered documentation

• Resolved issues while ensuring compliance

EDUCATION

Houston Connection Academy, Houston, TX

High School Diploma

CERTIFICATIONS

CDA (Not Active) • CPR/BLS • RDA (Not Active)

ADDITIONAL QUALIFICATIONS

Strong attention to detail • Multitasking • Communication • Team-oriented

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