IVY ANYAA OJUMA
Psychologist
Tel +254*********
********@*****.***
Professional Summary
Detail-oriented Psychology graduate with experience in data management, client engagement, and administrative support. Skilled in communication, record keeping, and handling sensitive information with confidentiality. Strong interest in public health research, community engagement, and supporting participant-centered studies.
Core Skills
● Data Collection & Record Management
● Participant Engagement & Communication
● Community Interaction & Outreach Support
● Documentation & Reporting
● Confidentiality & Ethical Practice
● Microsoft Office (Word, Excel)
● Attention to Detail
● Team Collaboration
Education
Pwani University, Kilifi - Degree
September 2017 - May 2022
Second Class Honors, Upper Division
Relevant Areas of Study:
● Organizational Behavior
● Interpersonal Communication
● Conflict Resolution and Problem Solving
2
Work Experience
Ministry of Lands, Nairobi -Data Entry Digitisation Clerk January 2024 - PRESENT
● Verified, reviewed, and digitized large volumes of land records, ensuring accuracy and completeness before system entry
● Conducted detailed checks to identify inconsistencies, missing information, and errors in documentation
● Maintained well-organized physical and digital filing systems for easy retrieval and reference
● Handled sensitive and confidential information in line with government data protection standards
● Supported data validation processes and collaborated with team members to resolve discrepancies
● Met strict deadlines while maintaining high levels of accuracy in a high-volume work environment
● Assisted in generating reports and updating records to support operational and administrative processes
Valentine Cake House, Rongai - Front Office Assistant May 2023 - January 2024
● Managed customer orders from placement to completion, ensuring accuracy and timely delivery
● Handled customer inquiries, complaints, and follow-ups, ensuring high levels of satisfaction
● Coordinated with production staff to ensure orders were prepared and delivered as scheduled
● Maintained accurate records of customer orders, payments, and transactions
● Assisted in preparing invoices and tracking daily sales activities
● Built strong relationships with repeat customers, supporting retention and loyalty
3
Referees
Raymond Mutai
Supervisor,
Ardhi House
P.O.Box 304**-*****
Nairobi.
Tel +254*********
Stanley Ngatia
Supervisor,
Ardhi House
P.O.Box 304**-*****
Nairobi.
Tel +254*********
Mathew Gathua
Chief Executive Officer
Valentine Cake House
P.O.Box 70347
Nairobi.
Tel +254*********
Salome Kang'ethe
Wellness Manager
Kenya Wildlife Service
P.O.Box 402**-*****
Nairobi.
Tel +254*********
Harun Garashi
Head Psychology Department
Pwani University
P.O.Box 195-80108
Kilifi.
Tel +254*********