Operations & Client Relations Leader in Events and Beauty
Resume:
Jordan Jackson
Houston, TX *****
******.*.******@*****.***
Authorized to work in the US for any employer
Work Experience
Director
Perfect Game-Houston, TX
March 2023 to Present
To handle all tasks of running a baseball tournament company. Everything goes through me for the weekend like supplies, rosters, entrances, and any problems from running the tournament during the weekend gets passed through me as well
Cosmetologist
self employeed-Hockley, TX
• Performed waxing services including eyebrow shaping, lip and chin waxing, bikini waxing, and full body waxing
• Utilized various types of waxes such as hard wax and soft wax to cater to different skin types and hair textures
• Maintained a clean and sanitary work environment by following strict sanitation protocols for equipment and tools
• Provided exceptional customer service by addressing client concerns, answering questions, and recommending aftercare products
Education
High school diploma
Waller High School-Hockley, TX
August 2020 to May 2024
Associate's degree
High school diploma or GED
Skills
CRM system proficiency Food service Word processing Higher education teaching Computer literacy Microsoft Office Customer relationship building Individual consumer customer service Cooking Business development Adult education Cash handling Serving Daycare center experience Complaint handling Bar Writing skills Typing Stocking Time management Wine knowledge Client relationship development Merchandising Safe work practices Conducting sales calls Communication skills Cross-selling target achievement problem solving Technical Proficiency Safe environment creation Beauty & cosmetics sales University experience Attention to detail Hair conditioning Cash register Hair color specialist experience Lesson planning Early childhood education Classroom experience Full hair coloring Processing cash transactions POS Nail care Electric pallet jack Fine dining experience Human resources Grocery store Customer relationship management Appointment scheduling Productivity software Client referrals Childhood development Classroom management assistance Laundry Client interaction via phone calls Employee relations Employee relationship building Catering Clean workspace maintenance Communication Skills Food service cashier experience Restaurant experience Food safety Manual handling Filing Guest services Shampooing HIPAA Front desk Hair coloring Microsoft Excel Customer service Daycare Sales lead qualification Childhood developmental milestones Computer skills Host/hostess experience Experience with children Labeling Contracts Weight handling in the workplace Food safety management Fashion hair coloring Toddler care Shift Management Sales presentations Sales experience within tech Hospitality B2B Guest relations Microsoft PowerPoint Classroom management Retail math Behavior management School experience Customer communication Nannying Disinfecting surfaces Color theory Greeting customers Microsoft Word Mopping Closing sales Customer satisfaction improvement Sales Classroom behavior management Cross-selling Retail Sales POS systems Heavy lifting Phone etiquette Client communication Numeracy Food preparation Organizational skills Bar supply restocking Upselling In-person customer service Presentation software Childcare Personal training CPR Retail sales Casual dining experience Client follow-up Curriculum standards alignment Teaching Medical equipment sterilization Bartending Sanitation Public speaking Telemarketing Basic math Preschool experience First aid Hair styling Languages
• Bilingual
• English
Certifications and Licenses
Driver's License
Cosmetology License
Esthetician License
Basic First Aid certificate, Any valid issuer for CA CPR Certification
Food Handler Certification
Bartender License
TABC Certification
Paraprofessional Certification
Barbering License
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