Senior Loan Processing and Compliance Leader

STEVEN SPROSS

**** ********* *****, ********** ** 75080 682-***-****

******.******@*****.***

PROFILE

Experienced financial professional with a proven track record in leadership, collaboration across multiple teams, and innovating methods to ensure compliance with all parameters of individual portfolios.

EXPERIENCE

LOAN PROCESSOR - CALIBER HOME LOANS: IRVING, TX – 2017-March 2023 Processing Conventional, VA, FHA, and Jumbo residential loans as we well VA and FHA streamlines. Working closely with underwriters, closers, loan officers, and most importantly borrowers to get loans closed in a timely fashion. My pipeline consisted of 50% VA loans, 25% FHA & 25% conventional at an average was closing 45-60 loans per month, depending on the size of my pipeline.

Use a specific process for my pipeline: first scrub the file and review all documents we have at time of application. Next step is to call the borrower and introduce myself and go over the conditions I see needed at that time. Then, I let the borrower know I’m sending a follow-up email with details of our conversation, what is needed, and to please call me with any questions. If I have not heard back from the borrower or received any documents, I will call them in the next 24 hours to check the status of their documents and any further questions. Once I have all the conditions needed and the underwriter has given the clear to close, I give the borrower a call to schedule a closing time as well as go over the final closing disclosure which I have already balanced all the fees with the title company to make sure the borrower confirms the final loan numbers to set up a closing.

PACIFIC UNION FINANCIAL, IRVING, TX – 2013-2017

SR. INVESTOR DELIVERY ANALYST 2015-2016

Team lead responsible for ensuring that all conditions provided by investors were met and exceeded in order to ensure loans would not need to be repurchased. Ran daily and weekly reports to uncover trends that occurred with each investor, while tracking all audits for FHLMC, FNMC and GNMA in addition to tracking to all Bond and Jumbo loans being sold to investors and the associated trends.

INVESTOR DELIVERY ANALYST 2014-2015

Responsible for making sure all HUD binders were insurable before submitting them to the HOC, as well as insuring loans were delivered to investors complete and within timeline. Also reconciled any returned by investors to ensure loans would not need to be repurchased. JUNIOR UNDERWRITER/Processor 2013-2014

Mainly responsible for collaborating closely with brokers and their processors to facilitate communication between teams and present terms for timely loan closing in the wholesale department for FHA and conventional refinances & purchases. Also worked closely with the DE underwriters to gain an understanding and experience in closing conditions. BANK OF AMERICA, CENTRAL FULFILLMENT; RICHARDSON, TX — 2002-2013 HOME SERVICE SPECIALIST II (2011-2013)

Worked closely with borrowers, loan officers, loan coordinators, underwriters and closers to process non-conforming and conforming residential loans with an average of 80 loans per month in my pipeline with one record month of 120 loans. OPERATION MANAGER TEAM LEAD ASSISTANT VICE PRESIDENT (2006-2011) Responsible for ensuring all loans in my division’s pipeline were efficiently moved through all Phase Codes in a timely manner. Received Top Team Lead Award on seven occasions in recognition of my team’s success.

LOAN PROCESSOR ( 2 0 0 2 - 2 0 0 6 )

Focused on building and developing relationships with external clients of Bank of America, ensuring the company expanded its market penetration in key areas. Worked closely with account executives and branch managers to ensure all aspects of the VA, FHA and residential loan process were completed. Received the Ace Award on three occasions for outstanding performance.

EDUCATION UNIVERSITY OF NORTH TEXAS, DENTON, TX — B.S., CRIMINAL JUSTICE, 2001

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