Data Entry & Administrative Specialist with Banking Experience

Uklyn Williams (nee Abbott) Address: *** E **th St, Brooklyn, NY 11203 Phone: 929-***-**** Email: *****@****.*** ***********@*****.*** Nationality: Vincentian Date of Birth: 17 August 1986

PROFESSIONAL SUMMARY:

Disciplined and detail-oriented computing professional with experience in data entry, customer service, loan recoveries, and legal/administrative support. Strong communicator who works well independently or in teams, with demonstrated ability to manage records, reconcile accounts, and improve process efficiency. Holds an HND in Computing and a BSc (Hons) in Computing, with certificates in supervisory management and project management.

EDUCATION BACKGROUND:

BTEC (Online)

Edexcel BTEC Level 5 HND Diploma in Computing and Systems Development, 2010 – 2013

Anglia Ruskin University (Online)

Bachelor of Science with Honours in Computing, 2013 – 2014

University of the West Indies open Campus St. Vincent and the Grenadines

Certificate in Supervisory Management, 2014 – 2015

Certificate in Managing Projects for Success, 2021 – 2022

PROFESSIONAL EXPERIENCE:

Recoveries Officer / Loan Recovery Officer St. Vincent Building and Loan Association, St. Vincent and the Grenadines November 2024 – February 2026

• Contacted customers regarding delinquent loan accounts and negotiated repayment plans.

• Restructured qualifying loans to improve recovery rates and maintain customer relations.

• Reviewed customer files to determine eligibility for debt forgiveness and prepared supporting

documentation for write-offs.

• Issued warning letters and managed follow-up communications.

• Assisted potential buyers interested in repossessed properties listed for sale.

Securities Officer (Data Entry Specialist) St. Vincent Building and Loan Association, St. Vincent and the Grenadines October 2016 – November 2024

• Entered and updated customer information in the database with high accuracy.

• Reviewed and validated documents before data entry to ensure completeness.

• Contacted customers to collect missing or updated information.

• Maintained data integrity and secure record-keeping systems.

Legal / Paralegal Clerk Carl Joseph Law Firm January 2007 – 2016

• Researched title deeds in the Registry to verify good title per Saint Vincent and the Grenadines law.

• Prepared legal documents including deeds and legal correspondence.

• Documented registered deeds and maintained organized filing systems.

• Supported attorneys with administrative tasks and case preparation.

Teaching & Volunteer Experience

• Agriculture Science and Religious Education Teacher, St. Joseph Convent, Marriaqua - taught and

collaborated on school projects.

• Teacher, Aunty Kay Reading Camp - instructed children ages 5 - 11 during summer programs.

• Volunteer Teacher - provided after-school tutoring to primary school children.

KEY SKILLS

• Data entry and database management

• Customer service and client communication

• Loan recovery, debt restructuring, and collections

• Legal document preparation and registry searches

• Microsoft Office; QuickBooks; ICDL

• Attention to detail, time management, teamwork

ADDITIONAL INFORMATION

• Languages: English

• References available upon request

RESUME

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