Operations & Real Estate Transaction Specialist

Jessica Jones

************.****@*****.*** Direct: 201-***-**** Sherman Oaks, CA

Professional Experience

CAL Property Management, Business Transaction Specialist (Remote) January 2021 - Present

Oversee end-to-end real estate transaction and onboarding documentation for owners and properties, ensuring accurate entry and fully completed files that meet company and regulatory compliance standards for commercial and residential leases

Drive business growth by supporting executive leadership with coordinating client recruitment and onboarding, and assisting with special projects that implement new platforms and workflows to expand the company’s client base and services

Maintain up-to-date executive databases (AppFolio), ensuring accurate records of insurance policies and key business documents

Assist in the recruitment process by screening and shortlisting qualified candidates, scheduling interviews, updating job descriptions, and managing HRIS systems including Indeed.

Process Commercial Lease Agreements by accurately entering data between broker and tenants using CAR forms.

Residential Onsite Manager

Managed day-to-day operations of a 26-unit apartment complex, overseeing approximately 25 maintenance requests weekly to ensure timely and effective resolution

Conducted regular property inspections, showed vacant units to prospective tenants, and handled the delivery of three-day notices to pay or quit with tact Executive Assistant

Maintain up-to-date executive databases (AppFolio), ensuring accurate records of insurance policies and key business documents

Efficiently manage executive calendars, prioritizing critical meetings and business deadlines for optimal leadership effectiveness

Screen and respond to high volumes of calls and emails daily, streamlining executive communications with internal and external contacts

Organize and digitize invoices and confidential documents, supporting executive workflows and compliance with recordkeeping standards.

High Profile Lifestyle Talent Staffing Agency, Project Manager (Remote) Feb - July 2025

Acted as the primary communication bridge between commercial-entertainment clients and local management teams,ensuring clarity, alignment, and seamless execution of special projects and large-scale events across multiple markets in North and South California

Introduced structured SOPs and HR workflows that improved internal communication, streamlined approvals, and reduced onboarding time by 30% across three markets and over 200 employees

Served as a strategic partner to executive leadership, aligning people operations with business goals across talent, production, and brand management teams in the beauty,retail, and food service sectors

Counseled Business Solutions for cross-functional project delivery, including shoot coordination, event production, and influencer campaign logistics

Verdugo Strategies, Executive Assistant July 2024 - Feb 2025

Coordinated complex, time-sensitive domestic travel and event logistics for directors and program managers across multiple gubernatorial campaigns nationwide, including the Harris–Walz Presidential Campaign, securing flights, lodging, and event venues for executive leadership and staff.

Analyzed commercial leases for 35 offices under; including monthly rents payments totaling to

$411,778.87, submitted orders, and lease negotiations

Facilitated employee onboarding and organizer training through EZ Llama and Paylocity platforms

Execute operations and HR processes for team of over 1000 employees spanning over 27 campaign offices nationwide

Managed internal investigations related to employee-harassment claims, discrimination allegations and adhered to company policy violations

Communicated urgent matters effectively across multiple departments, ensuring timely resolution and collaboration

Assisted CEO in budget client meetings, processed invoices and reimbursements, code employee purchases; including oversee multiple budgets across Verdugo Strategies & subsidiaries

Contributed in the process creation and quality control; including payroll, budgeting, accounting, and overall HR process and compliance

Monterey County Health Department, Human Resources Assistant Feb 2020 - June 2020

Managed departmental budgets totaling $1 million and generated comprehensive financial reports for executive management review, enhancing decision-making processes and financial oversight

Cross-referenced vendor contracts and payment checks to ensure accuracy, identifying and flagging any expired items for prompt resolution; including expired medical licenses and CPR Certifications HomeGrown Co., Executive Assistant [Non Profit Dance Co] Sept 2017 - Feb 2020

Streamlined cross-departmental communications by launching a weekly coordination meeting among creative, admin, and production teams; resolved scheduling conflicts and clarified project timelines, resulting in more efficient rehearsals and timely event delivery

Developed and executed a structured onboarding program for new dancers, including a comprehensive orientation session, welcome packet, and follow-up check-ins improving first-month retention rates

Fostered a collaborative culture by organizing monthly outdoor team-building events (such as community hikes and workshops), matching new dancers with seasoned mentors to support professional growth, and leading volunteer outreach projects that boosted team morale and strengthened local partnerships

Managed all aspects of the company’s social media presence (content creation, daily engagement, performance analytics), growing audience engagement by 45% and increasing event attendance through targeted campaigns

Education: UC Santa Barbara, Bachelors of Arts & Applied Psychology Minor June 2018 Skills: Adobe, Microsoft Suite, Google Suite, Canva, Paylocity, Appfolio,Co-Star-LoopNet, Chicago Title, Rent-o-meter, LeadSimple Samsara, Monday.com, ASANA, Otter AI, Divvy, Slack, Plooto, LiveForce.

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