Versatile Security Officer and Customer Service Specialist
Resume:
JAYLON CHARLES
Security officer
CONTACT
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EMAIL:
***************@*****.***
PROFESSIONAL SUMMARY
Dedicated and vigilant security guard with 5 months experience ensuring the safety of premises, assets and personnel. Proficient in surveillance, emergency response and conflict resolution. Demonstrated my ability to effectively patrol assigned areas, respond to alarm and disturbances.
While working at kfc, I have obtain the skills of customer service due to being a cashier at my time spent working there as well as cooking experience. Having obtain both experiences I have developed the understanding being involved in assistance, advice, problem-solving, and building a positive relationships through various channels like phone, chat or in-person.
WORK EXPERIENCE
Allied Security Officer
June 2024– April 2025
Monitored surveillance cameras and alarm systems, identifying and responding to security threats in a timely manner.
Conducted thorough inspections of vehicles and belongings, detecting prohibited items
Participated in ongoing training programs to enhance knowledge of security practices and technologies.
KFC
May 2025- November 2025
Teamwork & Communication: Working together, coordinating tasks (register, drive-thru, kitchen), and giving feedback.
Customer Service: Handling diverse customers, resolving issues, and maintaining a positive attitude.
Time Management & Efficiency: Juggling multiple tasks under pressure to keep operations smooth.
QUALIFICATIONS AND REFRENCES
School – carapichima east secondary
Subjects – Technical drawing, English
Refrences – Katherina Dover ( Allied Security supervisor), Marian (kfc supervisor)
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