Experienced General Manager and Leader
Resume:
Briana Black
Clarksville, Tn. 37042
**********@*****.***
Professional Summary:
Accomplished General Manager and Supervisor for McDonalds over 15 years. Graduate from Hamburger University in 2023, Leadership and Training Coach for the development of Leaders across GTVOA. Public relations and Community coordinator of events with partnership in Robertson County school district. Community Fundraiser Partner with back to school in Robertson and Davidson County school district and Austin Peay State College job fair relations for college students.
Experience:
McDonalds Corporations and Franchisee May 2009- March 2024
General Manager/Supervisor
Experienced Supervisor with an excellent track record of managing teams and achieving exceptional results. Demonstrate the ability to identify and resolve issues quickly and maintaining a high level of customer service. Develop management teams and identify crew members to lead a safe and respectful workplace while following all safety procedures. Develop weekly/monthly schedules, hiring and orientation trainings. Customer service follow up and recovery. Develop monthly PNLs and Business profitable margins.
Arcadia Senior Living March 2024-Present
Resident Assistant and Caregiver
Assist in Daily Living essentials. Meal prep, Showers, and daily activities.
Skills:
Serve Safe Certified, CPR trained, OSHA and HIPPA trained, I-9 and E-Verify trained.
Microsoft word, Power Point and Excell.
Education:
Hillwood High school -May 2005 (High School Diploma)
Kaplan Career Institute- April 2011 (Medical Assistant Degree)
Daymar College- December 2015 (Business management BA Degree)
References:
Vanesia Lee 931-***-**** (Director of operations and manager for 11 years)
Dominique Clemons 954-***-**** (Management Team for 9 years)
Jacqueline Stone 931-***-**** (Director for 6months)
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