Executive Assistant & Small-Business Manager (Remote)

CT

SUMMARY

Smart, motivated, committed, effective

office manager and now small business

owner, with 15 years’ experience in

high-level executive support roles.

Organized, dependable and

professional.

SKILLS

Microsoft Office

QuickBooks Accounting

Accounts Receivable/Payable

Adobe Acrobat (Photoshop etc.)

Financial Statement Review

Business Forecasting

Data Analysis

Inventory tracking &

management

Records organization &

management

Schedule management

Excel spreadsheets

Meeting planning

Meticulous attention to detail

Customer Relations

Strong problem solver

Mail & Marketing management

Execute new websites via

Wix.com

Strong interpersonal skills

CHRISTA M. TYLER

1313 BELLFLOWER DR NE RIO RANCHO, NM 87144

505-***-**** **************@*****.***

EXPERIENCE

OWNER & GENERAL MANAGER • 420 TEATIME, LLC • SEPTEMBER 2022-PRESENT Results-driven Entrepreneur and Dispensary Owner with 4+ years of experience in the legal cannabis industry. Proven expertise in navigating complex regulatory environments and ensured 100% Regulatory Compliance with the State of NM. Tracked Inventory Management (seed-to-sale) across multiple platforms for smooth retail operation. Staff Training & Development on POS Systems and Customer Service approaches, and cannabis products. Strategic planning, financial management, and P&L responsibility, budgeting, tax payments, and marketing. Manage three to five employees to include scheduling, training, assignment delegation, and sales tracking. A strong problem-solver who promotes team leadership with goals for success.

CLIENT SERVICE MANAGER • SANTA FE ADVISORS • APRIL 2020-JULY 2022 Efficiently and accurately prepare all documentation required to onboard new clients and guide new clients seamlessly through the onboarding process in a professional manner. Provide service to existing clients (including money transfers, securities transfers, new account openings, administrative account maintenance, etc.) while building our client relationship and reinforcing SFA’s strong reputation for integrity and excellence in client service. Relationship Manager Support- Support relationship managers in their interactions with clients, including preparation of client meeting materials, institutional proposals (RFPs), performance reports, etc. Marketing Support- Responsibilities include prospect research and tracking, event planning and management, and creative contributions to marketing strategies. Website improvement, maintenance, and idea generation.

OFFICE MANAGER & MARKETING DIRECTOR • C.B. FOX DEPARTMENT STORE • FEBRUARY 2016-MARCH 2020

Office Manager- Responsible for all accounting, enter and process all AR/AP, payroll entry, and other general administrative functions in a department store. Oversee human resource and personnel functions including employee set-up, reporting, and enforcement of company policies. Instituted a new POS system to improve daily sales and operations. Made a step-by-step manual for the new POS software. Contributed to the re-write of the employee manual. Maintain all office supplies. Maintain accurate data entry to provide CPA with all necessary documentation for Tax Return preparation. Complete all monthly closing reports including Balance Sheet and file the CRS-1 Tax return. Perform IT functions to keep the store running.

(PAGE 2) CHRISTA M. TYLER RESUME

Marketing Director- Create 100% of new Ad content for all newspaper advertisements, online marketing, Facebook profiles and campaigns, and Instagram. Manage advertising schedule. Create different sales campaigns. Create websites using Wix.com for Brick and Mortar and separate souvenir sales website. Increased audience from 400 to 9000 hits a week.

ASSISTANT PROPERTY MANAGER • DEVONSHIRE REAL ESTATE • AUGUST 2013- DECEMBER 2015

Assisted the Residential Manager in the general administration of apartment property performing all related leasing, operational, administrative, and bookkeeping functions for 222 units across 3 properties. Prepared budgets, coded bills into percentages for separate properties, tracked and resolved delinquencies. Assisted in assigning work orders and “make ready’s” to maintenance staff, efficiently prioritizing multiple outside vendors. Maintained accurate resident records and customer relations. Worked with office staff to ensure timely rent collection. Marketed vacant units to potential renters via email, phone, and office visits. Entered all information in company provided property-related database. Answered phones, organized, and filed paperwork.

PROJECT MANAGER’S ASSISTANT • GRANCOR ENTERPRISES, INC. • JUNE 2011- JANUARY 2013

Assisted in estimating environmental, construction and restoration projects. Processed all in-coming Requests for Proposals and Asbestos Abatement bids, ranging from Government, State, City, County, and private bid documents. Trained as an assistant QA/QC and Safety Manager for USACE and ARFL projects. Completed Asbestos Inspections training and performed field inspections as needed. Distributed bid documents to possible sub-contractors and processed final sub-contracts to subcontractors. Attended weekly managers’ meeting. Assisted project managers with billings and receipts. Assisted in compiling O&M manuals.

EDUCATION

May 2007

Studied Accounting, Santa Fe Community College, Santa Fe, NM December 2006

Studied Marketing & Journalism, Eastern New Mexico University, Portales, NM May 2004

High School Diploma, Capital High School, Santa Fe, NM

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