Customer service specialist

Laura Juadis (***********@*****.***)

Adams, WI **910

***********@***.***

+1-608-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Trimmer

Lands' End-Dodgeville, WI

November 2024 to March 2025

Trimming backing off embroidery, bagging,and inspecting for quality Food Production

Brakebush Brothers Inc.-Westfield, WI

January 2022 to April 2023

• Maintained cleanliness and sanitation standards in accordance with industry regulations

• Performed detailed inspections of food handling, storage, preparation, and sanitation practices to identify potential risks and areas for improvement

• Stayed up-to-date with current industry trends, regulatory requirements, and best practices related to food safety auditing

• Collaborated with cross-functional teams to identify root causes of quality issues and implemented corrective actions

• Implemented visual inspection techniques for identifying cosmetic defects, reducing customer complaints by XX%

• Developed and implemented quality assurance procedures for incoming materials, ensuring adherence to specifications

Trimmer

Lands’-Dodgeville, WI

October 2022 to February 2023

· Visually inspect product for discontinuities in color scheme or fabric

· Provide a cleanly cut backing for product

· Maintain an hourly rate of 40 pieces per hour

Production Worker

Milk specilties-Wautoma, WI

March 2021 to June 2022

•

• Operated and maintained production equipment, ensuring efficient and uninterrupted workflow

• Followed standard operating procedures (SOPs) to ensure product quality and consistency

• Maintained a clean and organized work area, adhering to safety guidelines at all times

• Collaborated with team members to meet daily production targets and deadlines

• Assisted in the setup and changeover of production lines as needed

• Monitored inventory levels of raw materials and notified appropriate personnel when supplies were running low

• Participated in continuous improvement initiatives by suggesting process enhancements or efficiency improvements

• Contributed to quality control efforts by conducting visual inspections of finished products for defects or inconsistencies

• Maintained accurate records of production data such as output quantities, downtime incidents, or product specifications

• Identified opportunities for cost savings through waste reduction or process optimization Online Order Filler

Wal-Mart-Portage, WI

March 2022 to May 2022

· Fulfilled online orders accurately and in a timely manner

· Provided high-quality customer service

Assistant Manager

Great Clips-Fort Myers, FL

September 2011 to December 2012

· Counted and deposited money

· Organized and completed proper paperwork

· Scheduled staff

· Performed duties such as cut, perm, and style hair Assistant Manager

Dollar General-Lehigh Acres, FL

January 2011 to September 2011

· Organized and kept track of all paperwork and progress of store

· Unloaded and processed truck deliveries

· Processed vendor deliveries

· Stocked shelves

· Maintained store

· Counted money and made deposits

Team Lead

Fantastic Sam’s-Clermont, FL

August 2008 to November 2009

· Organized and processed the money and did deposits

· Leading sales and customer service

· Cosmetology duties

Education

High School Diploma

Kettle Moraine High School-Wales, WI, US

Skills

• Order assistance

• Load & unload

• Retail sales (10+ years)

• Client services experience within retail industry

• Custodial experience (2 years)

• Marketing

• Food processing plant (3 years)

• Working with high schoolers

• Caregiving

• Assembly

• Medication administration

• Microsoft Office

• Customer communication

• Hair Styling

• Organizational skills

• Farming

• Phone etiquette (10+ years)

• Manufacturing facility (4 years)

• Sewing machine

• Payment card processing

• Driving

• Seafood

• English

• Hospitality (10+ years)

• Cash Handling

• Jewelry sales

• HACCP

• Relationship management

• Quality control

• Microsoft Excel

• Databases

• Home health

• Supervising experience (5 years)

• Climbing

• Lean

• JD Edwards

• Hotel experience

• Google Workspace

• Guest services (10+ years)

• Facilities maintenance

• Safety standards in production

• Hazard communication

• Employee relations

• Upselling

• Mechanical knowledge

• Sewing

• Merchandising

• Sales (10+ years)

• Bookkeeping

• Pricing (6 years)

• Sales management (5 years)

• Food Handling (3 years)

• Manufacturing (4 years)

• Pallet jack (3 years)

• Food processing (3 years)

• Cooking (3 years)

• Data entry

• Construction

• Cleaning Experience

• POS

• Makeup Application

• Custom apparel production

• Quality Inspection

• Personal protective equipment (PPE) adherence

• Food Production

• Press brake machine

• Continuous improvement

• Nail Care

• Typing

• Time management

• Laundry

• Analysis skills

• Electrical experience

• Technology sales

• Programmable logic controllers

• Baking

• Sanitation (3 years)

• Resident's rights

• Working with people with disabilities

• Dog handling

• Oracle

• Dependability

• Computer operation

• Planograms

• Retail management (5 years)

• Mechanical troubleshooting

• Food service

• Microsoft Outlook

• Quality assurance (3 years)

• Quick service & fast food restaurant

• Food Preparation

• Conflict management

• Intake

• Windows

• Microsoft Word

• Office experience

• Qualtrics

• Computer skills

• Laboratory experience

• Retail Sales

• Food industry

• Plastics injection molding

• Leadership (5 years)

• Kennel experience

• Cash handling (10+ years)

• Lean manufacturing

• Attention to detail

• Skilled nursing facility

• Cash register (10+ years)

• Power tools

• Dishwashing

• Writing skills

• Electric pallet jack

• Balancing cash drawers

• Patient care

• In-person customer service

• Maintenance

• Food Safety (3 years)

• Deposits

• Materials handling (1 year)

• Micrometer

• Flexo press

• Packaging (3 years)

• Hand tools

• Fashion retail

• Plastics blow molding

• Basic math (10+ years)

• Order picker

• Mobile applications

• Animal handling (3 years)

• ISO 9001

• Nutrition

• FDA regulations

• Team development

• Computer literacy

• Teamwork

• Project leadership

• Kitchen experience

• Management

• Adobe Acrobat

• Client services

• Pet care

• Employment & labor law

• Animal restraint

• Residential cleaning

• Administrative experience

• QuickBooks

• Direct marketing

• Communication skills (10+ years)

• Telecommunication

• Data collection

• HVAC

• Restaurant experience

• Culinary experience (3 years)

• Store Management Experience

• Front Desk

• Customer support

• Serving

• Good organization skills, works well with others as well as individually, strong work ethic, strong leadership skills, high care for customer satisfaction

• Packaging (food)

• GMP

• Factory (3 years)

• Welding

• Cash register operations

• CGMP

• Assistant Manager Experience

• Food production (3 years)

• Assembly line (2 years)

• OSHA (10+ years)

• Janitorial experience (5 years)

• Store management (3 years)

• Customer service (10+ years)

Certifications and Licenses

Food Handler Certification

Safe Quality Food Certification

Cosmetology License

Contact this candidate