Catherine Kleysen *** Auburn Sound Manor SE
Calgary, Alberta T3M 0R9
******@****.**
Highly motivated, goal orientated individual that takes initiative. My strengths developed through service- related employment: include a sharpened and heightened ability to identify customer needs and develop close, trusting working relationships with customers and suppliers. The experience of balancing multiple team member demands has led to exceptional time management skills and the ability to prioritize. Summary of Qualifications:
• Strong customer service focus combined with excellent inter-personal skills; appreciate the customer’s needs and of building strong relationships to ensure customer satisfaction
• I have 15 years of experience of many computer programs such as Microsoft Outlook, Excel, Word, Quickbooks Desktop & Pro
• Working knowledge of accounts payables and receivables
• Proactive leader with exemplary people skills. Facilitates a team approach to achieve organizational objectives, increase productivity and enhance employee moral Accomplishments:
• Excels in time sensitive, high-pressure situations where unanticipated issues arise and execute problem solving skills to meet the timeline
• Ability to learn new skills quickly and accurately
• Able to pinpoint problems and initiate creative solutions
• Listens carefully and accurately
• Excellent project management and support skills, with the ability to deliver results while managing and tracking multiple tasks and projects concurrently EXPERIENCE
May 2025 – August 2025
Dunrite Concrete Accounts Payables/Receivable Administrative Clerk
• Responsible for all account payables, receivables,
• Manage all EFT, E-transfers,Wires,cheques, and cash.
• Ordering all office supplies
• Update all customer information/changes when needed.
• Credits and Collections.
• Bank Deposits
February 2024 -March 2025 IRS Staffing Contract Branch Administrator
• Responsible for all account payables, receivables, payroll, (ADP)
• Ordering all office supplies.
• Creating work tickets for technicians.
• Generates Purchase Orders and follows up on Goods Receipts
• Responsible for all vehicle returns, and new vehicle swaps. Catherine Kleysen 135 Auburn Sound Manor SE
Calgary, Alberta T3M 0R9
******@****.**
• Update all registrations, insurance and maintenance logs.
• Update all customer information/changes when needed.
• WCB forms, Marsh Accident forms.
• Health & Safety Policies and Procedures.
• Credits and Collections.
• Organize all company events.
• Book all travel and reservations.
• Bank Deposits
April 2019 – March 2020 Bayshore Home Health
WCB Liaison/Coordinator
• Received and processed all new WCB referrals using ALYACARE SOFTWARE
• Scheduling of all new and monthly assessments, staff RNs, LPNs, and HCA for all clients
• Communicating with all hospitals and surgical centres
• Uploading all assessment documents in WCB website
• Establish and coordinate meetings with WCB Case Managers and clients.
• Provided in person support and communication with all clients regarding services, complaints, scheduling
• Opening, sorting and distributing correspondence including emails, faxes and mail
• Bank deposits
March 2005 to March 2019 Calderon Acres Campground Strathmore, Alberta Bookkeeper
• Accounts receivables
• Processed accounts payables transactions and ensured that all vendor bills were paid accurately and in accordance with policies and procedures
• Responsible for bank reconciliations, completing month and cash reconciliations
• Bank deposits
• Managed invoicing and billing processes
• Perform routine clerical tasks such as answering phone calls, mailing, copying, filing and scanning
• Managed Payroll for 10 plus employees
• Purchased and maintained office supply inventories, always being careful to adhere to budgeting practices
• Quickbooks Desktop – Intermediate Level
January 2001 - October 2004 Midfield Supply
Executive Assistant
• Provided high-quality professional and administrative support to vice president Catherine Kleysen 135 Auburn Sound Manor SE
Calgary, Alberta T3M 0R9
******@****.**
• Scheduled and coordinated meetings, appointments, and travel arrangements for the vice president and other senior staff.
• Perform routine clerical tasks such as mailing, copying, filing and scanning
• Planning of client relations events including golfing trips, seminars and travel arrangements for the vice president
• Created and revised policies and procedures
• Maintained effective working relations with all levels of employees and the public, foster and promote teamwork and maintained a positive working environment with the HR department.
• Created and assisted in editing/refining of confidential documents
• Extensive calendar management, including scheduling internal and external meetings
• Created Reports from Rinax software to Excel
Education
Mount Royal College 1999 - 2000
Diploma in Business Administration – 2000
Intermediate – Excel, Word, SharePoint.
References available upon request