Cybersecurity Analyst, SOC Analyst

Nancy Plumer

Doctor of Business Administration – Cybersecurity Management

PMP, CSM, MCSE, ITIL 7301 Laurel Creek Ct. Springfield, VA 22150 https://www.linkedin.com/in/nancy-plumer-62a0871b5/

571-***-**** ********@*****.***

Qualifications:

Project Management Professional (PMP), certification number 1821260

Public Trust Clearance DHS-TSA, Active Current

Extensive exposure to government-oriented environments

Over 15 years of experience in full Software Development Life Cycle (SDLC) information engineering solutions and Client Desktop support for re-engineering

Over five years experience in IT project management, including support on scope planning, requirements, RACI matrix, compliance, and financial activities such as cost analysis and estimating, Burn Analysis data monitoring and Spend Plan Report generation

Successfully supported projects that improved operational efficiency and ensured compliance with technical standards

Proficient in system integration, testing methodologies, and technical documentation

Formal training in cybersecurity governance, utilized advanced skills to enhance the cybersecurity posture of organizations and contribute to innovative solutions in the field.

Soft skills include negotiating, stakeholder relationship management, and mentoring

Scrum Master, MS Certified System Engineer, and ITIL

Microsoft Project Scheduling certified

Bilingual Spanish

Education:

• Doctor of Business Administration with concentration in Cybersecurity Management, Saint Thomas University, Miami Gardens, FL, completed May-2024, 3.97 GPA

https://eric.ed.gov/?id=ED651581

Cybersecurity course completed:

MIS-802, Information Security Management, 3 semester credits, grade A

MIS-803, Information Privacy Seminar, 3 semester credits, grade A

MIS-873, Cybersecurity Governance, 3 semester credits, grade A

MIS-874, Enterprise Information Security, 3 semester credits, grade A

MIS-876, Cybersecurity Risk Management, 3 semester credits, grade A MIS-879, Information Ethics, 3 semester credits, grade A

Experience:

Quasars Inc., Arlington VA, 05/2019 to 12/2019

IT Project Manager Engineering Support - Assigned to the US Department of Homeland

Security (DHS) – Transportation Security Administration (TSA)

•Public Trust clearance

•Managed processes and crafted documents (e.g., RACI) to support the project's scope and technical requirements

•Prepared and presented work plans, status reports and milestone briefings

•Monitored and tracked Enterprise Mobile Device Management weekly reports

•Coordinated with internal stakeholders to establish compliance with technical documentation

DRN Technology - Lima, Peru 06/2015 to 08/2017

Construction Project Manager

•Key hands-on involvement in the development of the design-build construction project

•Reviewed, assessed, and managed requirements, scope, and schedule

•Performed cost estimate and analysis to support design, labor and material

•Negotiated with subcontractor and supplier's material contract, and tracked their progress

•Created and updated project documentation

Computer Science Corporation (CSC), Largo, MD 01/2012 to 03/2015

Assistant Project Manager – Assigned to the US Department of Treasury, Internal Revenue Service (IRS)

•Assisted the Project Manager in developing a comprehensive workflow process

•Supported all project phases on the integration of multi-product COTS application rollouts, launches, and go-live date commitments

•Created the RACI matrix and defined the Team's roles/assignments

•Reviewed and analyzed weekly Burn Analysis and Labor Report data to support schedules and update the spending plan

•Conducted data gathering for OS platform studies to upgrade system infrastructure

•Performed software impact assessment for upgrades/migrations from various platforms associated with COTS products

•Estimated Total Cost of Ownership and license for software based on GSA prices.

•Analyzed software/hardware gaps and assessed infrastructure file system layout for new system integration study from standalone to virtualized servers

•Coordinated with external subject matter experts to support engineering gap analysis

•Supported senior engineers in developing technology enhancement road maps

•Acted as the primary Point of Contact for the Integration and Testing Environment (ITE) for modernized business applications and ticketing systems for server OS build/Netbuilds

•Assisted in the Review of SME's artifacts for production deployment

•Coordinated and participated in installs for Virtual Deployment Environment (VDE), Enterprise Integration and Test Environment (EITE), and Production (on-site and remote)

•Attended Daily Status Reviews and change Review Implementation Board meetings Computer Science Corporation (CSC), Alexandria, VA 06/2007 to 12/2011

Senior IT Analyst – Assigned to the United States Department of Commerce, United States

Patent & Trademark Office (USPTO)

•Key hands-on involvement in the development of the Universal Laptop Program Windows 7 to enhance communication and collaboration for teleworkers and on-site employees

•Performed requirement's functional analysis to turn into hardware and software specification

•Created and managed technical documentation to update physical and Virtual images

•Assisted in developing the Configuration Management (CM) processes, policies, and Standard Operating Procedures (SOPs)

•Created, updated, and managed the master operating system images for Windows XP

•Deployed and tested independent images and package scripts to multiple systems

•Performed manual, unit, end-to-end, and regression tests for compliance

•Supported the building and testing software packages Commercial Off the Shelf (COTS) and in-house customized applications

•Evaluated three-tier architectures by testing the interface application's communication system

DeVry University, Arlington, VA 08/2004 to 6/2007

Academic Laboratory Manager

•Conducted procurement analysis to compare cost of in-house assembly versus purchase software and hardware of university infrastructure

•Analyzed and translated end-user requirements by identifying functional problems

•Managed database system migration for three of the University's Testing Centers

•Managed MS SharePoint 2003 front-end sites and trained faculty and staff usage

•Provided technical support installing, configuring, and troubleshooting desktops, laptops, hardware, software, printers, and other PC peripheral components

•Managed client-side information processing Operations and Maintenance (O&M) efforts, including vendor support

•Created and updated IT artifacts, including User Manual Guides and Training material

•Recruited, interviewed, hired, and managed technical staff (part-time employees)

•Coached and evaluated employees to enhance their performance and development

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