Operations Leader with Clerical Expertise

*** ******** **, ***** ********, • ***************@*****.*** • +1-706-***-****

Tashia Barlow

Manager or clerical

PROFESSIONAL SUMMARY

Experienced professional with expertise in inventory management, customer relations, and quality assurance. Proven ability to lead teams and apply product knowledge to optimize operational efficiency and enhance client satisfaction. Committed to driving process improvements and fostering collaborative growth in dynamic environments. WORK EXPERIENCE

OPTICAL LAB MANAGER

Eyeglass World

Aug 2024 — Mar 2026

Columbus Georgia

ASST MARKETING MANAGER

Dixie Home Crafters & Gutterguard

Jan 2019 — Feb 2024

Columbus Georgia

EDUCATION

OPTICIAN CERTIFICATION

Penn Foster College

Jan 2026 - Present

SKILLS

Inventory management,Product knowledge,Customer relations,Team leadership,Quality assurance.

• Supervised daily lab operations to ensure precise lens fabrication, improving overall product accuracy and customer satisfaction.

• Coordinated maintenance schedules for lab equipment to minimize downtime and maintain consistent production throughput.

• Implemented quality control protocols that enhanced compliance with industry standards and reduced defect rates.

• Trained and mentored technicians on advanced optical technologies, fostering skill development and operational efficiency.

• Managed inventory and supply chain logistics to optimize resource availability and reduce production delays. Coordinated equipment maintenance schedules to uphold precise lens fabrication standards, resulting in consistent product quality and reduced rework rates.

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Implemented inventory tracking protocols for optical materials, reducing waste and ensuring consistent availability to support uninterrupted lab operations.

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Streamlined order verification procedures to enhance accuracy, resulting in improved customer satisfaction and fewer remakes due to prescription errors.

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• Develop targeted digital campaigns to increase customer engagement and drive measurable growth in brand awareness across key market segments. Coordinate cross-functional teams to streamline marketing project timelines, ensuring timely delivery of promotional materials and campaign assets.

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Analyze market trends and competitor activities to inform product positioning strategies that improve market responsiveness and competitive advantage.

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• Manage vendor relationships to optimize advertising spend, resulting in improved cost efficiency and higher return on marketing investments.

• Oversee content creation processes to maintain brand consistency and enhance customer experience through clear, compelling messaging. Collaborated with creative teams to develop targeted campaigns that strengthened brand recognition and increased customer retention across multiple channels.

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